Senior HR Business Partner

Benefits & 401(k) Administration

• Serve as the US benefits administration system owner.
• Lead annual open enrollment, ensuring accurate employee communication and seamless execution.
• Manage ongoing benefits transactions and life event changes.
• Administer 401(k) plan processes, including reconciliations, enrollments, annual audits, and compliance testing.
• Manage US leave programs, including FMLA, parental leave, medical leaves, and other statutory programs.

Employee Relations & Compliance

• Lead & partner with the Americas team on employee relations activities, including conflict resolution, investigations, and disciplinary actions.
• Participate in employee meetings related to performance, conduct, and terminations.
• Maintain compliance with federal, state, and local employment laws.
• Review and recommend updates to policies and workflows to support compliance and efficiency.
• Onboarding & Offboarding
• Own and manage the onboarding and offboarding processes within the HRIS.
• Ensure smooth transitions for new hires and exiting employees, collaborating cross-functionally as needed.
• Cultivate an outstanding employee experience through responsive, high-quality HR support.
• Serve as a trusted advisor to managers on people-related matters, organizational needs, and HR best practices.

HR Operations, HRIS, and Reporting

• Maintain and optimize HRIS data accuracy and serve as the point of contact for employee information and compensation updates.
• Generate monthly people metrics, including headcount and turnover, providing insights to support decision‑making.
• Support global people data consistency and reporting needs.
• General HR Program Support
• Support compensation, performance management, employee engagement, and learning & development programs.
• Support employee visa and work permit applications in the US and Canada, ensuring compliance with immigration and employment laws.
• Perform other HR duties as assigned in a fast‑paced and evolving environment.

Skills and Experience

• 5-7 years of HR generalist experience.
• Bilingual (English and Spanish) preferred.
• Solid understanding of US employment laws, with multi‑state experience preferred.
• Experience with immigration administration in the US and Canada
• Strong customer focus and interpersonal communication skills.
• High attention to detail and organizational skills.
• Demonstrated integrity, professionalism, and ability to maintain confidentiality.
• Proficiency using MS Excel and comfort working with people data.
• Ability to learn new systems quickly and experience with HRIS platforms (BambooHR experience a plus).
• Strong problem‑solving and conflict‑resolution abilities.
• Eagerness to learn and thrive in a dynamic, collaborative environment.
• Ability to both follow established processes and identify opportunities for improvement.