What We’re All About at Kroo
Kroo has a big vision. To be the first Bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.
About the Team
We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.
As a Senior Financial Crime Analyst, your key responsibility will be to safeguard our bank and its customers against financial crimes, including fraud, money laundering, and other illegal activities. You will work closely with the Financial Crime Prevention Team, using advanced analytical tools to carefully examine transactions, identify any suspicious activities, and help implement strong protective measures.
What you’ll do:
- Monitor customer transactions using financial crime detection systems to identify potential fraud, money laundering, or other suspicious activities.
- Proactively identify financial crime trends by conducting periodic or event based enhanced due diligence reviews.
- Investigate flagged transaction monitoring alerts to determine their nature, risk, and necessary follow-up actions, including the preparation of investigations.
- Contribute to the development and fine-tuning of detection models and methodologies to enhance efficiency and effectiveness in identifying financial crimes.
- Use a range of intelligence tools to effectively assess the potential financial crime risk presented by customers.
- Compile and maintain investigation records for regulatory compliance and reporting purposes.
- Stay updated on financial crime and compliance regulations to ensure practices are current.
- Work collaboratively with other departments to share insights and support the prevention strategy against financial crime.
- Participate in training and development opportunities to bolster knowledge and skills in financial crime detection and prevention.
- Handle escalations from the Customer Service team, providing practical advice on required actions for both customers and the bank.
- Support the Financial Crime Operations Team Lead in optimising and updating processes, systems, and procedures to maintain effectiveness.
- Use Financial Crime systems to check for and document malicious actors, ensuring detailed records are kept to aid investigations.
Requirements
You’ll need to have:
- 2 years experience (minimum) in a fraud or financial crime role.
- Experience managing escalations and supporting investigations.
- An inquisitive and proactive attitude.
- The ability to manage a varied workload and meet SLAs.
- An analytical mindset and capable of identifying patterns in large datasets.
- A cooperative character and you enjoy working as part of a dynamic team.
- Excellent communication skills.
- ICA or ACAMs qualification (Ideal but not essential).
Benefits
What we offer:
At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
- Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
- Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
- Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
- Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.
- You get full healthcare for you and your nuclear family via Vitality.
Office/ hybrid working and working times:
This is a hybrid position with the expectation to visit the Manchester office once a week. Our ambition is to be a truly 24/7 customer-focused bank. In order to achieve this, you'll be working 5 shifts (Monday - Sunday) and 37.5 hours per week. The shifts will be provided well in advance, but typically range between 07:00 - 19:30.
Diversity and Inclusion:
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
To all Recruitment Agencies:
At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.
To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Please note: Kroo values honesty and integrity in all candidates therefore, applications should be accurate and truthful. As part of our hiring process, we conduct employment history and reference checks. Any undisclosed discrepancies, misrepresentations, or false information may result in the withdrawal of your application or job offer.
