Senior Director of Technology Architecture

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Our team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
This role will sit within the Global Data and Technology Solutions (GDATs) organization in World Courier and is a key member of the leadership team. We're re-imagining IT - not as a support function, but as a strategic partner to the World Courier business.
We're looking for someone who can listen deeply to the business, understand what really matters, and then guide the design of technology solutions that are practical, scalable, and future-ready. You'll help define technology roadmaps, shape demand, and make confident technology decisions that support white-glove, global pharmaceutical logistics operations.
What you'll do
Be a true business partner
As a member of the IT leadership team for World Courier, you'll work closely with leaders across operations, quality, regulatory, commercial, customer services and finance teams to understand their challenges and opportunities.
You'll help shape ideas into clear solution options that align with business goals and regulatory realities.
You'll build lasting relationships with our vendors to help build our technology innovation road maps.
Set architectural direction with purpose
You'll own and evolve our target architecture for World Courier and solution architecture for key priority projects - ensuring systems, data, integrations, and platforms work together as a coherent whole. You'll balance today's delivery needs with tomorrow's strategy, keeping us secure, resilient, and adaptable.
Shape demand, not just respond to it
You'll lead our architecture and analysis capability to ensure scope of work and solutions are well-defined, prioritized, and outcome-focused. You'll challenge constructively, simplify where possible, and help the business focus on what will deliver the greatest value.
You'll be a key contributor to the annual budgeting and for short, medium and long term planning.
Enable delivery, don't slow it down
You'll partner closely with vendors, IT delivery, product, data, security, and infrastructure teams - providing clarity and guidance that helps teams move faster and with confidence. Architecture here is about enabling progress, not creating barriers.
Support better decisions
You'll provide clear insight into trade-offs, risks, dependencies, and long-term impacts, supporting investment and prioritization decisions across the portfolio.
You'll be a strong storyteller who can sell the solutions that we need to develop to a non-technical audience.
Grow people and capability
You'll build, lead, and inspire a talented team of architects and analysts - creating a culture of curiosity, innovation, collaboration, and continuous improvement.
Experience that will help you succeed:

• You will have worked with one or more of the following platforms: transportation management systems, warehouse management systems, IoT and visibility platforms, customer-facing order solutions, with an awareness of enterprise-level Salesforce/CRM solutions

• Leading solution architecture or analysis in complex environments (20+ concurrent global projects)

• Strong grounding in business analysis and shaping demand

• Strong understanding of applications, integrations, data, platforms, and security

• Strong understanding of technology and technology delivery methods (Waterfall, Agile, Scrum, etc.)

• Experience operating in regulated or operationally critical environments

We value experience and frameworks - but we value mindset, judgement, and collaboration even more. You will know about key architecture and analysis frameworks and what can help and where they hold back successful delivery.
What success looks like in this role?

• Technology solutions are clearly aligned to business priorities are well-scoped, costed, understood, and agreed

• Fewer disconnected systems and clearer architectural direction

• Strong trust between technology and the wider business

• Confident, well-structured, transparent technology decisions that support growth and resilience

Why join World Courier GDATS?
You'll have the opportunity to:

• Play a foundational role in a re-imagined IT function

• Shape how technology decisions are made across the business

• Work with smart, committed people who care about doing the right thing

• Help build a function that is trusted, modern, and truly impactful

• Work in a purpose driven business that makes a difference to people's lives, delivering essential pharma logistics services

How you'll be working

• This role operates within a global, matrixed IT organisation, working closely with product, engineering, delivery, QA and business stakeholders.

• Collaboration across time zones and regions is required

• Flexible and hybrid working arrangements apply in line with World Courier policies

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier Management Ltd.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned