Senior Digital Product Manager
EU Digital is on a mission to transform a 175+ year old loved brand into the next generation of financial services, serving customers across 30+ countries with delightful digital products.
We are looking for a Senior Digital Product Manager to lead a strategic product domain within our European Digital business. You will translate the product vision into actionable roadmaps, drive measurable customer and commercial outcomes, and work cross-functionally to deliver exceptional customer experiences.
This is a highly visible role balancing strategic thinking with hands-on product leadership. You will own a significant product area such as customer acquisition, onboarding, remittance experience, retention, high-value senders, or adjacent financial services, ensuring we deliver customer value while accelerating business growth.
Responsibilities
You will own the roadmap and product strategy for a key region, product line or business domain within the European Digital portfolio.
Translate the broader Digital Product vision into clear priorities, objectives, and initiatives.
Identify customer problems, market opportunities, and business needs to drive product innovation and growth.
Prioritize opportunities using customer insights, data analysis, experimentation, and commercial impact.
Lead end-to-end product development from discovery through delivery and optimization.
Define product requirements, success metrics, and business outcomes.
Partner closely with Engineering, Design, Analytics, Marketing, Compliance
Drive product decisions using data, experimentation, customer feedback, and market insights.
Drive improvements across acquisition, onboarding, conversion, engagement, retention, and customer satisfaction.
Identify and remove customer friction throughout the customer journey.
Lead experimentation programs and conversion optimization initiatives.
Ensure products are tailored for local market needs and customer segments across Europe.
Influence senior stakeholders across regional and global teams.
Communicate roadmap progress, priorities, risks, and opportunities effectively.
Build strong partnerships across business, technology, and operational functions.
Mentor and support Product Managers and cross-functional team members.
Champion product excellence, customer centricity, experimentation, and data-driven decision making.
Promote the adoption of AI-enabled tools and ways of working to improve product delivery velocity and quality.
Requirements
5 - 7 years’ experience in digital product management within fintech, payments, banking, remittance, or high-growth digital businesses.
Proven track record of owning and scaling digital products that deliver measurable customer and commercial outcomes.
Strong experience in product strategy, roadmap development, experimentation, and product analytics.
Deep understanding of customer acquisition, onboarding, conversion optimization, retention, and engagement.
Exceptional stakeholder management and influencing skills.
Strong analytical mindset with the ability to make decisions using data and customer insights.
Experience working in complex, cross-functional, international environments.
Passion for solving customer problems and building simple, trusted digital experiences.
Benefits
25 days annual leave
Comprehensive life & medical cover
Contributory pension plan
Cycle-To-Work scheme
#LI-Hybrid
#LI-VK1
Estimated Job Posting End Date:
08-07-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
