Senior DevOps Engineer

About the role

Super Dispatch is looking for an experienced and talented DevOps Engineer to maintain and improve the infrastructure and software development processes. As a DevOps Engineer, you will be responsible for building and maintaining highly available systems and pipelines, automating processes, improve scalability and reliability of our systems. We are particularly interested in candidates from European countries or Central Asian regions.

Responsibilities

• Manage and maintain cloud-based infrastructure (Google Cloud) to make it reliable and scalable.
• Automate testing and deployment processes to enhance efficiency and reliability.
• Design, implement, and maintain CI/CD pipelines to streamline the software release process.
• Lead the design, implementation, and maintenance of our infrastructure and deployment pipelines.
• Collaborate with cross-functional teams to ensure smooth integration of new features and services.
• Establish and enforce DevOps best practices to optimize efficiency, reliability, and scalability.
• Automate repetitive tasks and processes to streamline operations and reduce manual effort.
• Monitor system performance and troubleshoot issues to ensure high availability and performance.
• Implement security measures and best practices to safeguard our infrastructure and data.
• Mentor and coach team members to improve their skills and foster a culture of continuous learning.
• Stay up-to-date with industry trends and technologies to drive innovation and improvement in our DevOps practices.

Candidate Experience

• At least 4 years of experience in DevOps roles.
• Proficiency in scripting, automation, and software development.
• Experienced in building highly available and scalable services with a solid understanding of microservices architecture.
• Hands-on experience with cloud platforms like GCP, AWS, or Azure.
• Familiarity with infrastructure as code tools such as Terraform.
• Knowledge of containerization tools like Docker and orchestration systems like Kubernetes.
• Expertise in setting up and managing CI/CD pipelines using tools like GitHub Actions, ArgoCD.
• Ability to work with monitoring and logging tools like Datadog, Prometheus, Grafana, or ELK Stack.
• Skilled in managing message brokers like RabbitMQ and their cloud-based equivalents.
• Proficient in Git and version control workflows.
• Strong problem-solving abilities and troubleshooting skills.
• Effective communication and collaboration skills for working in a team environment.

Candidate Profile

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
• Infrastructure expertise: You have experience in scaling production software to support rapid growth, monitoring production systems, and managing resource constraints.
• Working in production: You have experience debugging systems in production. You appreciate the skill and challenge of replacing production components with minimal user disruption. You are able to be on an on-call rotation.
• Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.
• Excellent communication, interpersonal, and organizational skills - you are a great writer, speaker, and listener. You can communicate technical concepts to both technical and non-technical audiences.
• Team player - you have a collaborative mindset and the ability to build positive relationships with individuals across the organization.
• Open and positive - you have the willingness to learn and are open to criticism and new ideas.
• Proactive - you act without being told what to do and regularly bring new ideas and perspectives.
• Highly motivated - you are a self-starter with a strong work ethic.
• Flexibility - you adjust quickly to changing priorities and conditions, you respond positively to complexity and change.
• Sense of urgency - you thrive in a fast-paced, get-it-done environment.
• Bonus points for: certificates in related fields (Cloud Computing, Infrastructure, CI/CD) and knowledge of network security and best practices.

Growth Plan:

Within 1 month, you’ll…

• Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we're building.
• Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.
• Have knowledge on how applications run on the cloud, how the performance is measured, how development and deployments are managed.
• Build a roadmap for upcoming improvements and initiatives, start implementing it.

Within 3 months, you’ll…

• Start measuring and improving the deployment process; remove bottlenecks and challenges with the teams so they can deploy any time they want to.
• Experiment with IaC (infrastructure as code) frameworks, start describing the infrastructure using one of them.
• Implement key metrics for the application and infrastructure performance monitoring.

Within 6 months, you’ll…

• Start expanding your involvement and work with different teams on their challenges and improvements.
• Integrate the best DevOps practices into the development process.

Within 12 months, you’ll…

• Keep improving the DevOps culture at the company.
• Reach the high performance in the deployment process and running applications on the cloud.
• Leverage tools, applications, and services used by Engineering on the infrastructure.

What we do

Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who we are

Our diverse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.

Summary of Benefits

• Unlimited Vacation (PTO)
• Fully remote/work from home role
• Gym membership/wellness stipend
• English classes
• Growth opportunities