Identity Security Cloud is SailPoint's Identity as a Service (IDaaS) product, and the Staff DevOps Engineer will be a key player on the Platform team servicing the product suite. They will proactively work with Engineering, Product, Services, and other functional departments to implement and support the infrastructure to build, test, and deploy a global, customer-facing SaaS product suite. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.
This role is dedicated to a team focused on CI/CD practices and is tasked to make software delivery amazing for our customers, which are primarily developers and product owners. The team works within the Developer Platform group to provide automation, systems, frameworks, and processes to deliver software quickly, safely, and secure. We also serve as the steward of the SDLC policy to guarantee our build, test, and delivery methods can withstand the audit cycle. You'll support hundreds of developers, from very mature SaaS to greenfield acquisitions and integrations. You'll work in a fast paced environment with the smartest engineers and you'll be part of a thriving and respectful culture that is truly a great place to work.
Responsibilities:
- Build and maintain a resilient, secure, and efficient CI/CD platform to meet established SLAs
- Automate deployment, monitoring, management and incident response
- Monitor site stability and performance and troubleshoot site issues
- Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
- Collaborate with developers to bring new features and services into production
- Develop and improve operational practices and procedures
- Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.
Background & Experience:
- Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
- 3+ years Experience with AWS cloud infrastructure environments
- 3+ years Experience with Kubernetes
- Experience with build and release tools such as Jenkins, Github Actions, ArgoCD, etc.
- System administration, system configuration, and system debugging experience
- Experience with multiple software languages (Python, Groovy, GO, etc)
- Strong understanding of system and networking concepts and troubleshooting techniques
- Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
- Ability to operate in an agile, entrepreneurial start-up environment
- Bachelor's degree in Computer Science or other technical discipline, or equivalent experience is preferred, not required
Tools & Technologies you'll work with or learn:
- Jenkins/Cloudbees, ArgoCD, Kubernetes, Github, jFrog, Python, Groovy, Golang
What success looks like in this role:
Within 30 days you will...
- Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up development environment, gain comfort while completing smaller, tangible tasks.
By 90 days
- Collaborate with the team to deliver work for assigned projects on time and on quality
- Give good estimations to work items and achieve good predictability for delivered work
By 6 months
- Comfortably makes commitments outside of their organization, or to customers
- Works on larger tasks and projects
By 1 year
- Creates designs for low-to-medium complexity features with ease on a constant basis
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
