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Team Overview
The Finance Billing team works closely with Finance, Sales, and customer-facing teams to ensure customers receive accurate, timely billing support and a high standard of service. The team plays an important role in supporting revenue management, financial controls, and customer satisfaction by ensuring billing processes are completed accurately and efficiently. This role offers the opportunity to develop expertise in billing operations, revenue processes, and stakeholder management while working within a collaborative finance environment.This role reports to the Billing Team Leader. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
This is an excellent opportunity to further develop your expertise in billing, financial operations, contract interpretation, and stakeholder management while contributing to the accuracy and efficiency of key finance processes.
- Deliver a high standard of service to internal and external customers by processing billing activities, reports, and requests accurately and within agreed timeframes.
- Interpret contracts and contract amendments to identify billing requirements and ensure customer information is configured accurately within billing systems.
- Support the monthly billing cycle by producing invoices, credit notes, and related billing documentation, helping ensure accurate revenue recognition and customer billing.
- Investigate and resolve complex billing enquiries, working collaboratively with Finance, Sales, and other stakeholders to achieve positive customer outcomes.
- Prepare management information and reporting to support financial oversight, decision-making, and operational performance.
- Monitor unbilled revenue and identify potential risks, escalating issues where appropriate to support financial controls and revenue assurance.
- Support monthly revenue verification activities, helping ensure billing accuracy and financial integrity.
- Contribute to audit activities and ensure billing processes comply with Sarbanes-Oxley (SOX) control requirements and established financial procedures.
- Participate in billing system testing, process enhancements, and customer onboarding activities to support business growth and operational effectiveness.
- Identify opportunities to improve billing processes, controls, and service delivery while contributing to wider Finance team objectives.
Required Knowledge And Experiences
At least two years' experience within billing, contract administration, finance administration, or a similar financial operations environment.
Experience interpreting contractual information and translating requirements into accurate billing processes, supporting billing accuracy and customer satisfaction.
Strong written and verbal communication skills, with the ability to investigate queries and collaborate effectively with internal and external stakeholders.
Excellent attention to detail and analytical skills, ensuring the accurate processing of billing information, reporting, and financial controls.
GCSE (or equivalent) qualification in English and Mathematics, or equivalent relevant professional experience.
Required Technical Skills
Advanced proficiency in Microsoft Excel, including data analysis, reconciliations, and management reporting.
Working knowledge of Microsoft Word and Microsoft Outlook.
Experience producing and managing invoices, credit notes, billing reports, and related financial documentation.
Ability to work effectively with billing systems and financial platforms.
Understanding of billing controls and Sarbanes-Oxley (SOX) compliance requirements.
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
Experience supporting revenue assurance, revenue verification, or financial control activities.
Exposure to audit support processes within a finance or billing environment.
Experience participating in billing system testing, process improvement initiatives, or systems enhancement projects.
Experience supporting customer onboarding activities from a billing or finance perspective.
Knowledge of continuous improvement methodologies and best practices within finance operations.
What’s in it for you?
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave and bank holidays (increasing with service)
- Global paid wellness days off and a bonus day off to celebrate your birthday
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
- Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a place to grow:
If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Analyst, Shared Services
