Provides security services at a shopping centre by patrolling the site, monitoring CCTV, preventing loss and damage, responding to incidents, supporting visitors, escalating emergencies, and maintaining accurate security records. The role requires professional conduct, customer service, conflict-handling skills, reliable attendance, and compliance with site procedures. A valid SIA Door Supervisor Licence is essential, while a CCTV licence is preferred.
Job Role: Security Officer
Working
Hours: Tuesday-Sunday, 54 hours per week, shift pattern as per site rota
Pay: £13.21 per hour
Location: Harpurhey Shopping Centre, Manchester, M9 5UQ
Reporting
to: Operations Manager
Overview
An exciting
opportunity has arisen at Anchor Group Services, for an experienced Security
Officer to join our established security team based at Harpurhey Shopping Centre in Manchester.
As a
Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure
environment for all visitors and staff. You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.
The
successful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred.
Duties
include:
- Protecting the
client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Preventing
and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents
- Operating
and monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences, and surveillance
activities
- Maintaining
organisation's stability and reputation by complying with legal requirements
- Contributing
to team effort by accomplishing related results as needed
- Acting as a
first line support to customers and visitors to site, providing a professional
and friendly service
- Understanding
the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action
- Maintaining
professional conduct at all times
Requirements
- Essential: SIA Door Supervisor (DS) Licence
- Preferred: CCTV SIA Licence
- Full 5-year employment checkable history
- Customer service experience and confidence to handle
conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range
of nationally recognised courses to help further your career, via the Anchor
Academy
- Access to SIA and
First Aid training at discounted rates, with financial support available
- Auto Enrolment
Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream -
access to pay as you earn it
- Cycle to Work
Scheme Available
- Full uniform
provided
- Free Employee
Assistance Programme 24/7 including access to counselling
- Hospital
Saturday Fund
- Reward and
Recognition awards
- Free on-site parking
What’s Next?
If you would like to be considered for
this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security
Officer, Security Guard, Security Personnel, Protection Officer, Loss
Prevention Officer, Security Specialist, Safety Officer, Security Coordinator,
Security Analyst, Asset Protection Officer, Security Operations Officer,
Security Risk Officer, Facilities Security Officer, Protection Officer,
Workplace Safety & Security Officer, SIA Security Officer, Security
Enforcement Officer
Within commuting distance of: Altrincham, Sale, Stretford, Salford, Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton-under-Lyne, Stalybridge, Mossley and Rochdale
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