Hinge

Scaled Operations Program Manager / Quality Operations Program (Trust and Safety)

Posted 9 Days Ago

Easy Apply

Hybrid

New York, NY

Mid level

Easy Apply

Hybrid

New York, NY

Mid level

As a Scaled Operations Program Manager at Hinge, you will develop and implement quality assurance programs for content moderation, ensuring accuracy and efficiency. Your role includes performance monitoring, process optimization, training collaboration, and data-driven decision-making, alongside managing vendor relationships and cross-functional partnerships.

The summary above was generated by AI

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

The Scaled Operations team at Hinge is seeking a Scaled Operations Program Manager, QA. You will be responsible for designing, implementing, and optimizing quality assurance (QA) programs within our Trust & Safety operations. You will lead strategic initiatives to enhance the accuracy, consistency, and efficiency of content moderation decisions across large-scale global teams. Working closely with cross-functional partners, you will leverage data-driven insights to improve policy adherence and ensure operational excellence.

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