We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.
About You:
We’re seeking a commercially driven leader who thrives in dynamic environments and is passionate about building high-performing teams. You’ll combine strategic thinking with hands-on execution, balancing growth ambitions with genuine customer advocacy.
You’ll be confident in driving revenue expansion through renewals, upsell, and cross-sell strategies, while fostering strong customer relationships. If you’re adaptable, data-driven, and motivated to create scalable processes that deliver exceptional outcomes, this role is for you.
Day to Day You Will:
Lead and scale the Account Management function, driving ARR growth across the Eploy customer base
Develop and execute strategic account plans that balance retention with expansion opportunities
Recruit, coach, and inspire a team of Account Managers to deliver outstanding commercial results
Partner with Customer Success, Product, and Marketing teams to ensure seamless customer experiences
Monitor performance metrics, forecast accurately, and maintain pipeline hygiene using Salesforce and Clari
Travel to customer sites and team meetings as required – a valid UK driving licence is essential
Your Skills and Experience:
Tenured experience leading Account Management or Customer Success teams in a SaaS environment
Proven ability to deliver revenue growth through renewals, upsell, and cross-sell strategies
Strong commercial acumen with a data-driven approach to decision-making
Excellent communication and influencing skills, able to engage stakeholders at all levels
Familiarity with CRM systems and sales methodologies such as MEDDPICC
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
