Sales Executive

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Executive at Hilton London Metropole, you’re not just identifying, developing, and securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – Earn up to £15.00 per hour with opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.

*Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Here's what you'll do during a typical day:

• Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams
• Develop and Grow Customer Accounts:  Build and maintain strong relationships with corporate clients and key stakeholders, travelling within the UK and Europe as required to generate new business and increase market share across all revenue streams.
• Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies
• Support Business Strategy: Work within established commercial strategies while proactively identifying opportunities to expand business and improve performance.
• Collaborate Across Departments:  Work closely with operational and commercial teams to create exceptional guest experiences and deliver comprehensive sales programmes that drive customer satisfaction and loyalty.
• Represent the Hotel at Industry Events:  Attend sales events, networking opportunities, exhibitions, and industry functions to strengthen relationships, promote the hotel, and generate leads.
• Provide Reporting and Business Insights:  Produce accurate and timely reports for the Senior Management Team, including sales activity, appointments, business leads, and conversion performance.
• Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.