Benefits of working for Charles Street
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Matched pension contribution
- Health cash plan plus Private medical insurance
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
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Company Description
Charles Street Finance (“CSF”) is a specialist secured lender based in Cheadle, South Manchester. Established in 1983, we’re a small team but have doubled the size of the loan book over 2 years such that we are seeking to grow and enhance the existing personnel in key areas to further facilitate our ambitions.
We are all about a common-sense proposition built around attention to detail and speed of response whilst always putting the customer at the heart of everything we do.
A can-do approach fuels our speed of response from enquiry through to payment. Honesty and integrity are fundamental principles across the customer journey and the many long-standing relationships we have cultivated are testament to our service levels and reliability.
Job DescriptionAs a Sales Executive, you will play a key role in driving new and repeat business by building strong relationships with brokers and clients, proactively generating deal opportunities, and supporting cases through to completion.
Working closely with field-based & Internal BDMs and underwriting, you’ll be responsible for packaging deals efficiently, maintaining momentum across cases, and helping to maximise client retention and long-term value.
Please note, this is a fast-paced, target-driven environment, and that candidates must be comfortable working towards and being accountable for monthly performance targets. This includes maintaining strong activity levels (calls and teams meetings), as well as delivering against key outputs such as applications and completions.
As a Sales Executive, we are looking for someone to:
- Issue terms on agreed deals in line with credit appetite and service standards
- Manage cases from initial enquiry through to completion ("cradle to grave")
- Prepare clear, accurate, and commercially focused case summaries for underwriting
- Ensure all leads and updates are accurately keyed onto internal systems
- Maintain and effectively manage the CRM to support pipeline visibility and follow-ups
- Regularly contact existing clients to identify refinancing and retention opportunities
- Support external BDMs by packaging cases for submission to underwriting
- Build and maintain strong, long-lasting relationships with brokers and introducers
- Liaise with internal teams to ensure cases progress smoothly and efficiently
- Hit KPI’s for application packs and deals completed
Essential
- Strong Interpersonal and communication skills
- Excellent organisational skills and attention to detail
- Good Telephone Manner, able to articulate in a clear way
- Ability to multi-task to ensure SLA’s are met
- Able to develop successful working relationships and build trust and confidence with intermediaries
- Self-motivated and enthusiastic
- Strong communication skills
- Punctual and well organised
- Good administration skills
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Additional Information–––––––––––––
Charles Street embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
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