Key Accounts Executive (HoReCa Sales) – West Region
Position: Key Accounts Executive – HoReCa Sales
Location: Mumbai (India HQ)
Region: West India
Reporting To: National Key Accounts Manager – HoReCa
Role Purpose
The Key Accounts Executive will be responsible for managing and growing strategic HoReCa (Hotels, Restaurants, Cafés/Catering) accounts across the West region. The role focuses on driving sales, expanding product penetration, strengthening customer relationships, and ensuring profitable business growth with key hospitality customers.
Key Responsibilities
1. Manage and develop key HoReCa accounts including hotel chains, restaurants, cafés, cloud kitchens, and catering companies.
2. Achieve sales, volume, revenue, and profitability targets for the assigned territory.
3. Drive product listings, menu placements, and promotional initiatives within key customer accounts.
4. Identify new business opportunities and onboard potential HoReCa customers.
5. Conduct regular customer visits, business reviews, and product presentations.
6. Collaborate with marketing, supply chain, and customer service teams to ensure seamless execution and customer satisfaction.
7.Monitor market trends, competitor activities, pricing, and customer requirements within the HoReCa channel.
8.Ensure timely delivery, customer issue resolution, and account reconciliation.
9.Prepare sales forecasts, account plans, and monthly business reports.
Qualifications & Experience
1. Graduate/Postgraduate in Business, Sales, Marketing, Hospitality Management, or related field.
2. Experience: 2–5 years of experience in HoReCa sales, Key Account Management, or Food Service Channel sales.
3. Strong network within hotels, restaurants, cafés, and institutional food service customers is preferred.
4. Excellent communication, negotiation, and relationship management skills.
5.Proficiency in MS Office and CRM tools.
6. Willingness to travel extensively across the West region.
Key Competencies
1.Key Account Management
2.HoReCa Channel Expertise
3.Business Development
4.Negotiation & Influencing Skills
5.Customer Relationship Management
6.Commercial Acumen
7.Results Orientation
Base Location: Mumbai (India HQ)
Travel Requirement: Frequent travel across Maharashtra, Gujarat, Goa, and other West Region markets as required.
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