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Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
The Sales Development Specialist supports European sales efforts. Our marketing activities generate leads — businesses looking to keep their personnel safe. The Sales Development Representative is our front-line ambassador who manages inbound enquiries with the highest attentiveness, taking time and care to present how our solutions solve real-world safety problems. The outcome of this process is a stream of qualified customer opportunities that transition to our account owners for further relationship-building, product evaluation and sales. support other sales activities, customer order processes and customer engagement programs.
Responsibilities:
- Present our solutions, answer questions and assess customer needs
- Demonstrate Blackline technology and solutions to client teams via online meetings
- Identify, capture and communicate the customer opportunities for the next stage of the sales process
- Pass qualified leads to sales
- Cultivate and follow up with inbound leads and contacts we met at trade shows and events
- Ensure our CRM is up-to-date with relevant customer info for every pre-qualified lead
- Ownership and maintenance of records in the CRM for customers and distributors
- Keep track of lead metrics, conversions and other sales-related reporting
- Determine time for conversion and what influences the time (industries, products, etc.)
- Run lead warm-up report daily to determine follow-ups required
- Run SQL to distributor report weekly to determine which distributors to follow up with on leads that have been passed
- Assist with order entry, including ownership of Blackline’s lease process
- Support outbound lead generation to develop leads and pass them to Sales Managers (some cold calling required)
- Assist with completion of Tender requests.
- Assist with back up to sales support (RFQ processing)
Qualifications/Education:
- An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone
- Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them
- The desire to grow professionally, to help drive sales and grow the business
- Excellent time management and organizational skills, ability to manage multiple projects at once
- At least 2 years working as an Inside Sales Representative at a manufacturing Company supplying technical products and services
- Multi-Lingual is an advantage.
About Blackline Safety
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit
Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.
Disclaimer:
Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.
