The Sales Development Representative is responsible for generating qualified leads by engaging with prospects, qualifying their needs, and setting up meetings for Account Executives. Success in this role requires excellent communication skills, a proactive approach, and the ability to manage CRM data effectively.
As an Outbound SDR (Sales Development Representative) you’ll play a pivotal role in generating qualified leads and building a robust pipeline for our sales team. You’ll be responsible for proactively reaching out to ideal prospects, qualifying their needs and pain points, and setting valuable appointments with the Account Executives team. This is a results-oriented position where your proactive and creative/strategical approach, excellent communication skills, and industry knowledge will be key to your success.
Please note, this role requires attending our London office 3 days a week*
About The Role:
Responsibilities:
- Open doors. Take a data-driven approach to prospecting that builds a pipeline across key customer segments, while building connections and establishing Monday.com's brand in markets we will be entering soon.
- Take extreme ownership. Identify and actively address inefficiencies, : we need to leverage our tools for prospecting at speed
- Qualification: Conduct deep-dive discovery calls to understand prospect needs, challenges, and budget. Uncover potential buying signals and pain points to determine fit with our solutions.
- Meeting preparation: Prepare detailed call reports and qualification summaries for AEs, including key contact information, company background, and potential deal size.
- CRM management: Accurately and consistently update CRM with prospect data, call notes, and meeting outcomes.
- Reporting and analysis: Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management.
- Continual learning: Stay updated on industry trends, competitor landscape, and company offerings to effectively engage and qualify prospects.
Requirements
Requirements:
- Minimum 1 year of experience in Outbound sales and/or lead generation
- Strong communication and interpersonal skills, with the ability to build rapport and engage prospects in meaningful conversations.
- Excellent time management and organizational skills, adapt at multitasking and prioritizing effectively.
- Proficient in CRM software and data analysis tools (preferably Salesforce)
- Passion for learning and a continuous improvement mindset.
- Competitive spirit and drive to exceed quota and win deals. Self-starter, goal oriented
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solutions
- Proven ability to identify and overcome sales objections.
Top Skills
Salesforce
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