Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are looking for an experienced Receptionist to join our team based at a prestigious legal client site in London.
This is an exciting opportunity to bring your own style, personality, and professionalism to a brand new Portico operation, where delivering a market leading client experience isn’t just encouraged, it’s expected.
About the Role
As part of a small but dynamic Front of House team, you will play a key role in shaping a seamless and memorable customer journey. From the first booking email to the moment a guest steps into the lift to leave, you’ll ensure every interaction is polished, warm, and consistent.
You’ll be part of a team of four responsible for:
- Meet & Greet services
- Meeting room management
- Hosting and supporting client events
- Escorting guests to meeting rooms
- Delivering a smooth, high quality visitor experience at all times
This is a hands on role where you’ll have the chance to innovate, elevate standards, and help define what exceptional service looks like for this client.
The successful candidate will also act as a Fire Warden and be First Aid trained (or willing to train).
Hours: 40 hours, shifts from Mon- Fri, Operational hours from 8am-8pm. Shifts are 8am-5pm or 11am-8pm.
Salary: £32,000 per annum
About You
We’re looking for someone who brings:
- Outstanding communication skills
- Exceptional attention to detail
- A proactive, flexible, can do attitude
- Confidence working in a fast paced, high profile environment
- Previous experience in a busy customer service or Front of House role (essential)
- If you thrive on delivering exceptional service, enjoy being part of a close knit team, and want to help shape a brand new client floor experience, we’d love to hear from you.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
