Propositions Design Manager

Job Description:

Propositions Design Manager

Bupa Angel Court (1 Angel Court, London, EC2R 7HJ)

Bupa Victory House (Trafalgar Place, Brighton, East Sussex, BN1 4FY)

Bupa Place (102 The Quays in Salford, England M50 3SP)

Can be based out of any of the above offices

Full Time Permanent - 35 hours per week

Hybrid Working (1-3 days per week in office)

(C16 - for internals candidates)

We make health happen 

The Proposition Delivery Manager is the driving force behind the successful implementation and execution of new, existing, and amended propositions. Acting as the delivery partner to the Commercial Proposition Manager, this role ensures that strategic and tactical propositions are successfully brought to market, embedded within the business, and deliver outstanding outcomes for customers and Bupa. The role is responsible for leading cross-functional teams to manage go-to-market activities, and tracking in-life performance to fuel continuous improvement and operational excellence.

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

How you’ll help us make health happen: 

• Lead the implementation and execution of new or amended propositions, ensuring timely and effective delivery within assigned categories.

• Translate strategy into operational plans and actions, managing both strategic and tactical proposition activities.

• Own the overall Go-To-Market process, working closely with Marketing, Digital, and other critical teams as the subject matter expert (SME) to ensure successful launch and adoption.

• Coordinate cross-functional teams to deliver proposition initiatives, resolving issues and removing barriers to execution.

• Conduct post-implementation reviews (PIRs), reporting, and in-life performance tracking to assess outcomes, identify improvements, and inform future activity.

• Monitor and report on key performance indicators (KPIs), providing insights and recommendations to drive proposition success.

• Ensure compliance with relevant regulations, policies, and quality standards throughout the delivery process.

• Champion delivery excellence, promoting best practices and continuous improvement across the team.

• Build strong relationships with internal and external stakeholders to facilitate effective proposition delivery.

• Maintain up-to-date knowledge of market trends, customer needs, and delivery methodologies to inform best-in-class execution

What you will need:

• Proven experience in proposition or product delivery, implementation, or project management within complex organisations.

• Strong track record of delivering go-to-market activities and embedding new propositions or services.

• Excellent organisational and project management skills, with the ability to manage multiple initiatives simultaneously.

• Experience working cross-functionally with Marketing, Digital, Operations, and other critical teams.

• Strong analytical and reporting skills, with experience in post-implementation reviews and performance tracking.

• Ability to act as a subject matter expert, providing guidance and support to delivery teams.

• Excellent stakeholder management and communication skills, with the ability to influence and collaborate at all levels.

• Experience in regulated and/or global markets is desirable.

• Knowledge of healthcare, insurance, or related sectors is an advantage.

Why Bupa? 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.   

If you require information regarding this role in an alternative format, please email: [email protected]  

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