Cardinal Health
Project Manager, Strategic Account and Client Engagement
What Commercial Strategic Engagement contributes to Cardinal Health
The Commercial Strategic Engagement organization supports client engagement and project management within the context of nationally held summit events. The Project Manager will assist in managing customer project deliverables, support the account management team with execution of initiatives, coordinate all aspects of assigned customer projects (includes planning, timing, and execution within the constraints of a budget, schedule, and scope) while minimizing risk, and adhering to established processes and methodologies.
Location - Fully remote (work from home), though targeting individuals within commutable distance of an airport (as this person must be willing and able to travel to Summit events 6-8 times per year, on average). Team is primarily located in Eastern or Central time zone areas, though open to individuals based elsewhere.
Responsibilities
- Lead customer project management activities in relation to summit events (across four therapeutic areas: Oncology, Urology, Gastroenterology, Rheumatology)
- Travel to Summit events (typically spanning 1-3 nights) on average 6-8 times per year
- Monitor the project scope ensuring the project meets the criteria as established in the SOW
- Attend and lead internal and external project kick-off meetings (including any customer implementation and update meetings)
- Ensure project execution is timely and meets customer expectations and established timelines
- Work with internal operations team to develop and maintain work orders, project plans, and project chronologies
- Monitor milestone progress against established project chronology and provide regular updates to account management team and customers
- Define all customer requirements on assigned projects
- Schedule and develop regular virtual project status meetings with customer
- Work with internal team to ensure that all project closeout activities and reports are completed per the established project timelines
- Upon completion of each project, partner with account management team and accounting to ensure final invoicing is completed in a timely manner
- Monitor and update SOPs
Qualifications
- Targeting individuals with a background of 2+ years in project management and customer service (experience in client event coordination, management or planning - a plus but not required)
- Experience in therapeutic areas such as Oncology, Urology, Gastroenterology, Rheumatology (which are the client areas of focus in this role) - a plus, but not required
- Strong written and verbal communication skills required (client facing experience a major plus), as this individual will be working cross-functionally (internally and externally)
- Targeting a self-starter, go-getter, someone that stays organized and takes pride in maintaining a high level of attention to detail in communication with stakeholder
- Digital marketing experience is considered a nice to have, though not required. Understanding of digital marketing capabilities and platforms (highly preferred).
What is expected of you and others at this level
- Manages projects as directed by the account management team in a matrixed organization
- Identifies project risks and brings to attention of account management team
- Maintains a strong customer service orientation whether working with external or internal customers
- Serves as a resource to account management team
- Participates in discussions with the project team and customers to define scope and project requirements
- Tracks customer and internal deliverables to ensure timelines are met
- Maintains up-to-date reports and spreadsheets
- Other administrative tasks as necessary including data entry and managing customer target lists
- Ability to problem solve and remain calm in a stressful situation
- Successfully multi-tasking in a fast-paced, deadline-driven environment
#LI-LP
#LI-Remote
Anticipated Pay Range $79,700.00 - 111,500.00 USD
Bonus Eligible - No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 04/15/2025 * if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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