Senior Project Manager

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role / the team:

We are looking for an experienced customer facing Senior Project Manager to join EMEA Cards Project Management team. Reporting to the Head of Project Management. As well as bringing extensive cards and or payments project management experience, you will be responsible for managing the overall delivery relationship with both our strategically important clients and internal stakeholders ensuring expectations are managed and exceeded.

What you will be doing / Key Responsibilities:

• Plans and coordinates all aspects of projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed

What you bring / Skills & Experience:

• Demonstratable experience of delivering Cards or Payments Projects

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Knowledge of the industry project management best practices, e.g., Prince 2

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, Agile or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Knowledge of financial services industry

• Knowledge of company’s products and services

• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, project repository, including risk, issues and action items database,  PlanView, SharePoint, and Jira.

• Demonstrated skill in managing project budgets and timelines

• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

• Excellent Stakeholder Management skills with the experience of influencing senior level stakeholders.

• Excellent analysis, problem-solving, team, conflict management and time management skills

• Excellent verbal and written communication skills

• Ability to interact effectively with executive level clients

• Ability to set clear expectations, manage team performance and build high morale among team members

• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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