Job Description:
Product Manager
Bupa Place, Salford Quays M50 3SP flexible, hybrid – 1-2 days per week in the office
Permanent
Full Time 37.5 hours per week
Salary £55,000 - £68,500 depending on experience + bonus
We consider all types of flexibility wherever possible, including locations, hours and working patterns.
We make health happen
The role
You’ll manage a product or set of existing Consumer health insurance products to ensure that they meet the demands and needs of our customers and prospects and achieve growth and profitability objectives.
Working with the Senior Product Manager, and using key customer, industry and competitor data, you’ll define strategy and deliver product and process change across the customer journey from acquisition to retention.
How you’ll help us make health happen
You’ll
- Own the product suite strategy, leading new and existing product development.
- Manage all stages of the product lifecycle.
- Manage product governance activities including annual product reviews.
- Measure and monitor performance and implement appropriate remedial action.
- Be the primary contact for all aspects of external and internal product enquiries.
- Maintain a strong understanding of the health insurance industry and economic climate, our customers’ needs plus the regulatory and competitive landscape
- Plan and lead delivery of product related initiatives via cross functional teams
- Work closely with wide ranging stakeholders across the business including pricing, finance, legal and compliance, operations, Change, IT and marketing.
- Maintain continual contact with front-line areas to help train, educate, inform, keep up-to-date and to obtain feedback that can be used to shape future products and propositions.
- Line management of one direct report
You
- Strong customer focus
- Strong commercial awareness and Product Management experience gained in a large, regulated organisation – Financial Services or similar.
- Able to inspire and deliver innovative solutions through cross-functional teams.
- Experience in major aspects of the marketing mix, particularly product and service design,
- A creative, commercially minded strategic thinker
- Credibility to influence and engage senior stakeholders.
- Results- focused, with effective interpersonal, communication and negotiation skills
- Solid working knowledge of Change/Transformation processes and governance
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
You’ll receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind
- Performance related Management Bonus
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format please email: [email protected]
Time Type:
Full time
Job Area:
Locations:
Bupa Place, Staines - Willow House
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.
We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers.
We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.
For more information, visit www.bupa.com
