Product Manager - Cloud Success

Job Description
Join our CIB Cloud Success Team as a Product Manager and play a pivotal role in shaping the future of cloud product innovation. We are seeking a dedicated and customer-focused leader to drive the success of our Modular EKS, NextGen ECS, and ECR products. As a core leader, you will guide successful product launches, exceed customer expectations, and make a meaningful impact by delivering high-quality products that resonate with clients.
Key Responsibilities:

• Develop and articulate a product strategy and vision that delivers exceptional value to customers.
• Lead discovery efforts and conduct market research to uncover customer solutions, integrating them into the product roadmap.
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
• Build frameworks and track key success metrics, including cost, feature functionality, risk posture, and reliability.
• Drive change across the organization, ensuring alignment and effective implementation of large-scale change programs.
• Collaborate closely with cross-functional teams, including application, architecture, and SRE teams, to deliver high-quality products.
• Engage effectively with stakeholders at various levels within the organization, demonstrating excellent communication skills.

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Strong knowledge of AWS technologies and products, with a focus on containerized solutions such as ECS and EKS.
• Ability to work with teams who practice both Kanban and Sprint based Agile methods; be flexible to the goals/outcomes not the method.

Preferred Qualifications, Capabilities, and Skills:

• Demonstrated experience working in a highly matrixed, complex organization.
• Proven experience in driving change and ensuring alignment across the organization.
• Highly organized with a keen ability to track issues, actions, and resolutions.
• Solid knowledge and experience in collaborating with central product teams, engineers, and product owners.
• Cloud certification such as AWS Cloud Practitioner or higher is preferred.

Our Values:
We are committed to a customer-focused approach, with a dedication to excellence and an obsession with delivering value. We believe in a hospitality mindset of being \"kind first, then right,\" ensuring that our interactions are grounded in empathy and understanding.
Join us and be a part of a dynamic team that is dedicated to innovation, collaboration, and delivering exceptional cloud solutions for our clients.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.