Job Description:
Product Designer
Bupa Place, Salford Quays M50 3SP flexible, hybrid
Permanent
Full Time (37.5 hours per week)
Salary £41K - £45K depending on experience
We consider all types of flexibility wherever possible, including locations, hours and working patterns.
We make health happen
You’ll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for Bupa’s customers in the UK.
As Product Designer, you will be responsible for designing and shaping unique, customer-centric experiences from concept to launch within one of our product squads. You’ll work collaboratively in an agile environment alongside experience design peers to create positive experiences that are easy to use and solve the needs of Bupa’s customers. Growing healthy partnerships with your product squad, you’ll support the Product Owner and Design Leads to deliver human centred solutions to the items on the backlog.
You’ll be member of the product design community of practice contributing to peer feedback sessions and learning from other designers in the team.
How you’ll help us make health happen
- This is a midweight level role, with a focus on UI design but you will be required to have a good understanding of UX Design and its principles as we look to support your progression.
- Designing for Bupa.co.uk and other browser-based experiences across desktop and mobile platforms.
- Translate customer insights into compelling and seamless customer experiences in line with our brand.
- Working closely with project stakeholders to understand business requirements to deliver design solutions within project timeframes.
- You will contribute to playbacks, design crits and other communities of practice sessions to highlight your discipline’s work, enable constructive feedback and elevate the quality of the craft.
- Contribute to the inherent pillars of our team’s culture; psychological safety, celebrating success, and learning from each other.
- Support and adopt the use of the organisation’s Design System, ‘Anatomy’ and contribute to the community.
- Create assets for the design system, including component updates and iterations.
You
- You are a product designer who is passionate about designing great customer experiences across multiple products and services.
- Experience of delivering user interface designs in fast paced organisations and creation of the assets required to support user testing and concept communication.
- A good knowledge of an end to end, double diamond process.
- A positive attitude in workshop settings, with a willingness to get involved and contribute.
- A champion of the customer throughout whilst staying in touch with the business requirements.
- A ‘design thinker’ with empathy for user needs, a willingness to explore ideas and implement a ‘test and learn’ approach before launch.
- Capable of capturing the imagination of your stakeholders and design peers using good storytelling skills.
- Accustomed to working in an FCA regulated business is a bonus.
- Flexible and adaptable
- Knowledgeable across our toolkit that includes Figma, UserTesting.com, Hotjar and Adobe Analytics.
- A champion for accessibility who acknowledges the needs of users with different backgrounds, abilities, cultures, and environments.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
You’ll receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format please email: [email protected]
Time Type:
Full time
Job Area:
PR , Marketing & Brand
Locations:
Bupa Place
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.
We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers.
We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.
For more information, visit www.bupa.com