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Job Description:
Working hours - 4.30am - 1.00pm Monday - Friday.
This position handles day-to-day service issues within an operation. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.
Key Responsibilities
- Prepare and prioritize workload for the team
- Delegate workload
- Monitor performance of shift and reassign duties as appropriate
- Respond to changing priorities as dictated by operational requirements
- Create and maintain daily reports regarding performance targets
- Train new employees in job and safe work methods
- Ensure service is maintained within specified deadlines
- Ad hoc duties as required to support the rest of the management team
Employee Type:
Permanent
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