People Experience Partner

Salary up to £45,000 per annum, dependent on experience.

Who we are: 

Panaseer is a unique business that is changing the face of enterprise security. 

As a scale-up at the intersection of data science and big data technology, our Continuous Controls Monitoring platform (CCM) pioneered a new market category in the rapidly growing security sector. CCM enables global organizations to better protect themselves from cyber-attacks by ensuring their cybersecurity defenses are fully deployed and working effectively at all times.

Panaseer has grown rapidly over the past decade and won numerous industry awards, most recently being recognized by the World Economic Forum as a 2023 Technology Pioneer helping to solve the world's most pressing issues. We are also included in three 2023 Gartner Hype Cycles Reports for Security Operations, Cyber Risk Management, and Workload and Network Security.

The company's continued growth is built on our shared values, which shape how we treat one another and the decisions we make. We want everyone at Panaseer to feel empowered to be authentically themselves, engage their curiosity and work together to create something truly unique. 

Role and Responsibilities: 

As a People Experience Partner, you will play a crucial role in the team by championing our culture, fostering employee engagement and driving initiatives that enhance the overall employee experience.

Joining a small team consisting of the People Director and Head of People, you will own and execute full generalist people operations processes covering the complete employee lifecycle, ensuring compliance and efficiency behind the scenes, whilst providing a seamless and positive experience for employees. 

As People Experience Partner, you’ll enjoy a balance of connecting with people 1:1 and time spent executing all people operations activities efficiently and to a high standard.

As the first point of contact in the team, you will be a trusted advisor, supporting both employees and line managers, whilst promoting an inclusive and supportive workplace.

Your work will directly influence key touchpoints in the employee lifecycle, making you an integral part of shaping a thriving and connected organisation. 

Key Responsibilities:

• Maintaining our engaging, supportive and inclusive culture by ensuring our values are continuously embedded into people operations. 

• Operationalising and executing people operations processes throughout the employment lifecycle, from talent acquisition through to exiting the business, being the first point of contact for day-to-day activities and queries. 

• Being the first point of contact for all employee queries, helping to ensure their employee experience is aligned with our values from recruitment to separation. 
• Partnering and advising first line managers
• Partnering with ERG's and committees as a people representative, bridging the people team with important people-related group activities. 

• Maintain people data and records in the HR Tech Stack, Sharepoint and trackers to ensure that information is readily available and accurate in real-time for reporting and analysis. 
• HRIS ownership and execution – onboarding through to offboarding and entire employee lifecycle updates, documentation, reporting, workflows/people ops processes.
• Day to day vendor management – issues, questions, processing, approving invoices 

• Recruitment administration and support with coordination, partnering, execution and reporting.

• Managing compliance with ISO and GDPR from a people team perspective.
• Coordinating payroll input and compliance for all payrolls (UK, US and international through employer of record partners)

Who you are: 

• You thrive in a fast-paced environment and you’re comfortable with managing multiple competing priorities.

• You are empathetic, approachable and quickly build positive connections with people.

• You have strong communications skills, both in written format and verbally, with the ability to confidently and clearly deliver messages across all levels of the organisation.

• You have a solutions-oriented mindset and proactive approach to problem-solving. You approach challenges with creativity and pragmatism, striking a harmonious balance between employee experience and business needs.

• You uphold the highest ethical standards in all interactions and demonstrate discretion in handling sensitive information.

• You are systematic, thorough and detail-oriented, ensuring compliance and risk management remains a consistent priority in our people operations processes.

• You enjoy working in a small people team that supports employees in both the UK and US. 

• You are task-oriented and tactical but can also step back and consider the wider strategy. 

• You are passionate about positive employee experiences and have a deep interest in how this connects to business strategy and individual needs. 

• You naturally apply a risk and opportunity lens and have a keen interest in getting under the hood of people data and reporting.

Your Experience:

• Background: 3+ years in a People Operations role, ideally with some people partnering experience and having worked in a remote and international team/environment.

• Proven experience owning and/or executing people ops processes throughout the full employee lifecycle. 

• Hands-on experience in designing or supporting initiatives that drive employee engagement, workplace culture and inclusion. 

• A range of experience in partnering as a trusted advisor with both employees and managers on a wide range of topics, such as performance, wellbeing and family leave.

• Familiarity with UK employment law, GDPR, policies and ideally basic US employee legislation. 

Desirable Skills:  

• Proficiency in HRIS platforms for managing employee data, workflows, processes and generating insights (such as HiBob, Workable, Leapsome). 

• People data analytics for compliance, reporting and identifying trends to measure success and inform decision-making.

• Coaching and stakeholder management skills 

At Panaseer, we strive to enable the best environment and atmosphere: 

• An annual leave allowance of 25 days per year 

• Competitive salaries including equity options

• Company pension scheme 

• AXA Health Insurance for you and your family

• Life and income protection insurance 

• We are currently offering a productivity allowance to support remote working (£80 per month tax free)

• Access to benefits market and employee discounts (Bike to Work Scheme, Workplace Nursery Scheme)

Diversity

Panaseer is an equal employer, committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services. Our aim is that our staff are truly representative of all sections of society and work in an environment where everyone is respected and able to perform to the best of their ability. Our policy is to provide equality and fairness for all in our employment and in our provision of services and not to discriminate, or favour, on the grounds of race, colour, religion, gender identity, sex, sexual orientation, pregnancy, nationality or national origin, ancestry, citizenship, age, neurodiversity, marital status, parental status, disability, medical condition, physical appearance or socio-economic status.

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