People Experience Lead UK/I

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
Are you a passionate HR leader ready to shape the employee experience and drive operational excellence? Are you an outside-in HR leader who excels in balancing HR, technology, and business needs to enhance the employee experience in a complex, matrixed environment? Do you thrive in an environment where you can connect strategic vision with tangible results? At Mondelēz International, we're seeking a dynamic People Experience Lead for the UK & Ireland to be at the heart of our employee journey for both white as well as blue collars.
As our People Experience Lead for the UK & Ireland, you will be pivotal in delivering an exceptional end-to-end Operational HR service across the business unit. You will act as the crucial link between our business leaders, People Leads and our shared services center (SSC), continuously championing the employee experience, implementing digital and automation initiatives to increase operational efficiency and ensuring that our HR solutions meet specific local needs. This role is about building strong relationships, driving strategic implementation, and fostering an environment where our people can thrive.
How you will contribute
Strategic Leadership & Vision:

• Ensure the global vision and identity of People Services are effectively tailored and implemented to meet the specific needs of our UK & Ireland business unit.

• Collaborate closely with business unit stakeholders to align People Services strategy with people agenda & business objectives driving its successful execution.

• Provide expert guidance, leadership, and direction to a team of People Experience Advisors and other workstreams as required, ensuring consistent, high-quality service delivery.

• Act as key account manager across People Services domains (e.g. Employee & People Experience, Rewards, Payroll, Capability Building) and contribute to European projects as part of the European People Services Leadership Team.

Operational Excellence & Delivery though Teamwork & Collaboration:

• Be accountable for the end-to-end HR service delivery for the UK & Ireland business unit, acting as the primary interface with our shared services centre.

• Lead local BU Squads, including People Experience Advisors, Talent Acquisition, Work & Life and other PS workstreams to ensure efficient and effective HR support.

• Serve as a key point of escalation for the UK & Ireland People Leadership Team on critical Operational HR matters.

• Leverage deep business unit knowledge to inform and apply specific HR requirements in service delivery.

Continuous Improvement:

• Drive the application of our service delivery model and end-to-end process framework, championing continuous improvement through benchmarking and data-driven insights.

• Foster an employee-driven culture by continuously seeking ways to enhance the employee experience and optimize HR service delivery with a focus on digitalisation & innovation.

• Drive the application of our service delivery model and end-to-end process framework, championing continuous improvement through benchmarking and data-driven insights.

• Foster an employee-driven culture by continuously seeking ways to enhance the employee experience and optimize HR service delivery with a focus on digitalisation.

What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Demonstrable experience in leading end-to-end HR service delivery within a complex, multinational environment.

• Strong leadership capabilities with a proven track record of guiding, developing, and motivating teams/squads.

• Expertise in translating HR strategy into operational execution, with a focus on delivering tangible business impact.

• Having high affinity with the newest HR tech stack and being able to translate a digital employee experience agenda into experience.

• Exceptional stakeholder management and influencing skills, capable of building robust relationships across all levels of the organization.

• Deep understanding of HR operating models and best practices, including SSC interactions, and a commitment to promoting self-service including for deskless employees.

• A proactive mindset with a proven ability to identify and implement continuous improvement initiatives within HR processes.

Desirable:

• Experience working with a HR role touching Commercial and/or Manufacturing (MSC) environments within a UK or Ireland Business Unit.

• Knowledge of UK specific People Policies and Procedures inc. Employee Relations related.

• Experience with HR technology and digital solutions to enhance employee experience and efficiency.

• Prior experience in a similar People Experience or People Leadership (market/business partner) role within a large-scale organization.

More about this role
What you need to know about this position:
This exciting opportunity is based in the UK and operates on a hybrid working model, offering some flexibility while ensuring vital connection with our teams and business leaders. You will be instrumental in shaping the employee journey in our UK & Ireland market, contributing to a culture where our people are at the heart of our growth.
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate, and candy and the second top position in gum.
Our 80,000 makers and bakers are in more than 80 countries, and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!
APPLY NOW!
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Experience Management
Global Business Services