Job Description
Join our team as a Payment Lifecycle Analyst! Lead global payment innovations and manage Intraday Liquidity. Apply now!
As a Payment Lifecycle Analyst within the Payment Operations team, you will take charge of migrating to a new global payments system. You will spearhead the industry in managing Intraday Liquidity and enhance global monitoring solutions across the globe. Being a part of the Global Command Centre, you will play a pivotal role in the Control Room, meeting challenges and contributing to the evolution of Business Activity Monitoring.
If you have the experience within IT teams including developers, information/data security, networking, system administrators, and IT operations, then this role is for you to apply.
Job responsibilities
- Provides monitoring and maintenance of various application infrastructures
- Acts as a single point of contact for the Line of Business and external service providers for all applications and connectivity related issues
- Coordinates and works with other Control Room operations sites to ensure business goals and objectives are met
- Oversees monitoring of all critical Payment Systems, Links and Transmissions and monitors alerts in Business Alert Management (BAM) or other monitoring tools
- Identifies and reports business/client/technology impacting incidents which warrant escalation to the Incident Manager and engages with LOB Management, Production Support and other technical support groups to resolve and remediate alerts and incidents
- Notifies upstream and downstream impacted operation managers of business impact
- Advances the automation of Command Center functions and identifies opportunities for strategic improvement or mitigation of business interruption and other risks
Required qualifications, capabilities, and skills
- Writes excellently and communicates well
- Communicates internally & externally at all levels
- Solves problems, presents the ownership of issues and has the determination to follow through, as well as escalates issues as appropriate
- Is able to use creative problem-solving techniques to solve business issues
- Experiences working as part of a Global team
- Demonstrates accountability and concern for quality of work and good attention to details
- Is flexible to occasionally cover some day shifts and weekends
Preferred qualifications, capabilities, and skills
- Knowledge of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
- Create executive presentations (both individual slides and structured presentations)
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
