DPDgroup UK Ltd Logo

DPDgroup UK Ltd

Operations Manager - Middleton

Reposted 28 Days Ago
Be an Early Applicant
In-Office
Middleton, Rochdale, Greater Manchester, England, GBR
Mid level
In-Office
Middleton, Rochdale, Greater Manchester, England, GBR
Mid level
Lead depot operations to deliver customer service while meeting cost, H&S, security, productivity and transport targets. Oversee recruitment, development and retention, manage P&L, analyse performance data to drive improvements, and implement operational changes. Must cover shift rota (including weekends) and hold a full UK driving licence.
The summary above was generated by AI
Company Description

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an  experienced Operations Manager to join and strengthen our highly experienced Depot management team.

In this role you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers but also achieve challenging objectives around Cost, Health & Safety, Security, Productivity and Transport.

Additionally you’ll also have accountability for;​

  • Recruitment, development and retention of staff, ensuring all compliance and all Employee Relations processes are being followed
  • Managing P&L through effective planning and reporting.
  • Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.

Qualifications

What we’re looking for​;

  • You will have extensive experience in logistics, warehouse or distribution industries.
  • You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
  • Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
  • Outstanding communication skills with the ability to influence strategy.
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
  • Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which could include some weekend working.
  • ​A full UK driving licence is essential. 

Additional Information

About our benefits:

Alongside a competitive salary plus a bonus scheme based on company and personal performance and a company car or generous cash allowance  we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

  • Holiday trading
  • Enhanced maternity and paternity package 
  • Free life assurance of 4 x salary on joining the pension scheme
  • Vitality at Work
  • Free On Site Parking 
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends 
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today

Similar Jobs

2 Hours Ago
Hybrid
Mid level
Mid level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Strategic Talent Acquisition Partner responsible for full-cycle hiring across EMEA, especially the Middle East. Advise senior leaders, design data-driven regional TA strategies, scale engineering and commercial teams, lead employer branding, improve TA processes, and ensure an inclusive candidate experience while forecasting hiring needs and optimizing recruitment performance.
4 Hours Ago
In-Office or Remote
Expert/Leader
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead EMEA Customer Success Managers across Commercial and Enterprise segments, driving customer satisfaction, adoption, retention, renewals, and ARR expansion. Develop customer success strategies, monitor customer health, mitigate risks, identify upsell opportunities, and ensure customer outcomes. Coach and develop CSMs and leaders while collaborating with Sales, Product, and executive stakeholders to deliver a unified customer experience.
Top Skills: SaaS
4 Hours Ago
In-Office or Remote
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads and develops a team of AI Customer Success Architects delivering enterprise Rovo engagements from adoption through production value. Responsibilities include hiring, coaching, capacity planning, delivery quality, operational metrics, customer engagement prioritization, executive relationship management, product feedback, enablement, and customer advocacy. The role partners with Sales, Customer Success, Product, and Engineering, manages financial and business outcomes, and requires familiarity with GDPR and the EU AI Act. Travel is up to 15%.
Top Skills: AgileAtlassian PlatformAtlassian RovoAtlassian System Of WorkEu Ai ActGdprItilPmp

What you need to know about the Manchester Tech Scene

Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account