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Focus Group (UK)

Network Migration Support Engineer - Immediate start FTC until end June 2026

Reposted 9 Days Ago
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Remote
Hiring Remotely in United Kingdom
Mid level
Remote
Hiring Remotely in United Kingdom
Mid level
As a Network Migration Support Engineer, you'll provide technical support for Meraki network migrations, troubleshoot issues, monitor performance, and document processes, all within a defined shift pattern.
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Network Migration Support Engineer

x4 Roles Fixed-Term Contract 

Immediate Start – End of June 2026 

UK Remote  £35,000 FTE

About Focus Group

Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we’re committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organisation ready to redefine what world-class technical support means in today’s rapidly evolving technology landscape.

The Opportunity

We’re looking for four experienced Network Migration Support Engineers to join us on a fixed-term basis to support a critical network migration programme. This is a hands-on technical role where you’ll play a key part in ensuring the smooth and successful delivery of our migration activities, providing expert Meraki network support across defined shift patterns.

Contract Details

Contract Type: Fixed-Term Contract (FTC)

Start Date: Immediate

End Date: End of June 2026

Salary: £35,000 Full-Time Equivalent (pro-rated for contract duration)

Location: UK Remote

Working Pattern: Monday to Thursday, 9.25 hours per day

🕒  Shift Patterns: 2 engineers will start at 6:00am | 2 engineers will start at 7:00pm

What You’ll Be Doing

•       Providing technical support for network migration activities across Meraki environments

•       Troubleshooting and resolving network issues during migration windows

•       Monitoring network performance and stability throughout migration phases

•       Collaborating with internal project teams and third-party stakeholders to coordinate migration tasks

•       Documenting technical processes, configurations, and incident resolutions

•       Escalating complex issues where appropriate, ensuring minimal disruption to customers

•       Maintaining clear communication with the project team during your shift


What We’re Looking For

•       3+ years of hands-on experience supporting Meraki network environments – this is essential

•       Strong understanding of networking fundamentals (switching, routing, VLANs, VPNs, firewalls)

•       Experience working within migration or transformation projects is highly desirable

•       Ability to troubleshoot under pressure and communicate technical issues clearly

•       Self-motivated and comfortable working independently in a remote environment

•       Available to commit to a Monday–Thursday shift pattern from immediate start through to end of June 2026

•       Flexibility to work either an early (6:00am) or late (7:00pm) start shift


Why Join Focus Group?

•       Be part of a high-impact, business-critical programme at a £300m+ scale-up

•       Work remotely with a collaborative, technically strong team

•       Gain experience in large-scale Meraki migrations in a fast-paced, growing technology business

•       Competitive salary on a pro-rated FTC basis


How to Apply

If you have the Meraki experience and are available to start immediately, we’d love to hear from you. Please apply with your CV and a brief overview of your Meraki network experience.

Due to the immediate start requirement, applications will be reviewed on a rolling basis – don’t delay!

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