Job Description
National Account Manager
We have an excellent opportunity available for a National Account Manager to make a difference at Kraft Heinz. The role lies within the Kraft Heinz UK Away From Home team. This role is for someone that has a strong commercial drive to deliver the external joint business plans which drives both Kraft Heinz's objectives and those of our customers. We are looking for an enthusiastic individual who wants to push the boundaries to grow relationships and deliver a strong and sustainable performance.
What you'll be doing
Managing a complex set of customers: Responsibility for 40+ existing customers managing national buying groups and key Independent businesses. You'll be expected to make regular visits to your key customers and attend trade shows and buying group commercial meetings, across the breadth of the UK, so a willingness to embrace lots of travel and overnight stays is essential.
Executing the Commercial Plan: Delivering solution-focused plans for your customers to drive an overall P&L of $16M+. You'll engage in tough negotiations where you will have to think on your feet, take calculated risks and make effective commercial decisions under pressure. Working as a team player is an essential attribute.
Understanding your Business and Leveraging Financial Concepts: You'll be building JVP's, at a national and local level, based on robust data analysis and agreed KPI's. Above all, you will be doing what's right for Kraft-Heinz, always considering the impact of your decisions on other accounts and winning for the team as a whole.
Selling with Impact and Insights and Analytics: Your strong data and analytical skills will allow you to use insights to build engaging stories that deliver a strong message and address your customer's needs. You'll work closely with your customers and other internal functions to plan the future strategic direction of your accounts, including analysing market data and insights to identify white space that Kraft-Heinz can play in (end user contracts etc.)
Qualifications
- Prior experience in customer relationship management skills are critical, and you are able to demonstrate the ability and confidence to sell commercial propositions, together with sound negotiation skills
- Consistent track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
- Wholesale selling or buying experience is desirable
- Bachelor's/Master's degree preferred
- Technical proficiencies in Microsoft Office Suite
Professional Attributes
Communication Skills and Collaboration - At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent communication skills, with the ability to simplify and deal with all kinds of different stakeholders across sales, marketing and our agency partners.
Strategic and Creative - Strategic capabilities and experience in marketing and sales strategy development, situational and trend analysis. Work with marketing team to amplify and apply core creative ideas in to in store and online environment
Project management skills and ability to simplify - You're organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe and to work well and manage cross functional teams. You are able to make choices and select what not to do.
Results driven - You don't only focus on your own results, but always do what's best for the company and the brand.
What we offer you
- An ambitious employer; we only want to the best for our people!
- Trainings and coaching to help develop your skills and behaviours
- A career track like only few other companies can match
- Flexible and hybrid working approach (3 from the office or with customers / 2 from home)
- Family-friendly and inclusive work environment
- Competitive benefits package to support mental, physical, financial and social well-being
- A competitive salary and excellent bonus structure (above market)
- Always room for new ideas; if you have a good idea, please let us know, and we can set it in action!
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
