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Job Description
About the Position
We have a truly unique opportunity for an experienced, determined and commercially minded individual to make a difference at Kraft Heinz.
As the National Account Executive - National Wholesale, you will be responsible for the development and growth of independent business in our two biggest and most sophisticated customers, Bidfood and Brakes. The role will focus on negotiating promotional and executional plans, managing our trade marketing briefs as well as being the face of Kraft Heinz to the Wholesaler independent sales teams. Maintaining and developing relationships within our customer base is a crucial element of this role.
As the channel and customer expert, you'll guide our business on identifying opportunities as well as leveraging their expertise to support our customers through insights and suggestions.
As a part of the National Wholesale team you'll work closely with the rest of the Away from Home Team in our Northern Europe Omnichannel Business Unit. You will be based in our London office, with flexibility to work from home two days a week and visit customers as needed.
You will be part of a collaborative, entrepreneurial team that is always striving to reach the next level and grow the business - this team is a key driver of our 10-year strategic growth plan. You will have the opportunity to make a difference and experience true ownership at Kraft Heinz, one of the world's largest food and beverage companies, and contribute meaningfully to our success.
In brief, you will be responsible for:
- Channel Management of our Independent customers on a day-to-day basis as the main business interface between Kraft Heinz and our Wholesale counterparts.
- Ownership & execution of our independent customer strategy
- Negotiating Contracts, from the commercial planning through to execution
- Profitably growing our business through identifying and winning new customers, listing innovation, ESG initiatives and branded activations
- Forecasting and performance reviews internally and externally
- Working cross functionally together with Culinary and Marketing teams to create and then deliver best in class selling materials that successfully influence our customers in a variety of settings
- Managing our trade marketing pipeline through the creation of assets with our agency partners
Qualifications & Experience
- 2+ years of account management or other commercial management experience
- Customer relationship management skills are essential, including the ability and confidence to sell commercial propositions, together with sound negotiation skills
- Previous relationships with Bidfood and Brakes desired but not essential in this role
- Interpersonal skills and high personal credibility is required to build relationships between external customers and internal functions to align both requirements and resolve issues.
- Intermediate Excel skills
- Willingness to travel for customer engagement sessions and trade shows
Professional Attributes
- Communication: At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent interpersonal skills and an ability to simplify complex messages and situations.
- Proactive: You're a go getter and self-starter, you're not easily thrown off your game, not even when you get resistance - your resilience means you continue to move onwards and upwards.
- Analytical: We're a very data oriented company and strive to translate complex data into a simple solution with an analytical approach.
- Result driven: We don't only focus on individual results, but always do what's best for the team and company, taking true ownership to go above and beyond to make it happen
- Teamwork: Achieving results is nice, but achieving results with the team is simply the best. As a great teammate, you will sometimes be the leader, sometimes a follower but always working towards the same common goal together with your teammates, with a we not me mindset
- Project Management: You can manage projects well from start to finish. You can spot and solve risks and problems, use resources well, communicate clearly with others, and ensure high standards are met. You can adapt to changes and constantly seek improvement.
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
