Supports delivery of marketing technology initiatives across multiple markets. Collaborates with engineering, data, marketing, controls, and governance teams to define features, manage Agile ceremonies, prioritize trade-offs, conduct UAT, monitor KPIs, and deliver platform enhancements. Provides data-backed recommendations, maintains product documentation, supports testing strategies, and drives user adoption through communication and training in a regulated financial-services environment.
We are seeking a highly motivated and collaborative Martech Product Manager to support the delivery of martech initiatives across multiple markets. In this role, you will partner with cross-functional teams and help drive the successful execution of martech projects, ensuring alignment with business objectives and efficient use of resources.
Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on this exciting venture for the firm. Your work will have a direct impact to our customers as our business continues to grow and expand. We work in a hyper-collaborative way and value the following behaviours:
- Put customers first.
- Value common sense and simplicity over complexity.
- Make decisions quickly and move nimbly.
- Celebrate diverse ideas.
- Succeed and fail together as a team.
Job Responsibilities
- Support the Martech squad in delivering enhancements for marketing technology, ensuing alignment with overall business objectives and user needs.
- Assist in building platform capabilities and monitoring KPIs to measure the success of initiatives.
- Collaborate with engineering, data and marketing partners to specify feature details, create user stories, manage scrum ceremonies, drive Agile delivery and UAT.
- Provide data-backed recommendations across multiple concurrent projects; assist in designing and implementing product testing strategies around these recommendations.
- Help prioritise and manage trade-offs to ensure successful delivery of features to production that meet customer needs.
- Create and maintain product documentation, including user guides and release notes.
- Build strong partnerships with controls and governance teams to deploy effective solutions in a regulated industry.
- Drive user adoption and satisfaction through effective communication and training programs.
- Maintain awareness of industry trends and relevant technologies impacting the squad.
Required qualifications, capabilities and skills
- Bachelor's degree, ideally in Business-related area.
- Experience in a related role, with focused experience in martech.
- Strong organisation and project coordination, with familiarity using Agile methodologies and expertise supporting complex projects.
- Ability to work collaboratively within cross-functional teams with excellent verbal and written communication skills for stakeholder engagement.
- Strong analytical skills to help identify and resolve issues effectively.
- Comfortable with and adaptable to change in a fast paced, innovative environment.
Preferred qualifications, capabilities and skills
- Experience supporting relationships with external partners and diligence in assisting with budgets and financials.
- Experience within fintech or regulated industry desirable.
#ICBCAREERS
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.
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