Manager, Veeva Release

ROLE SUMMARY
In Pfizer Digital Research & Development, we work with our R&D partners to accelerate drug development and clinical trials through digital products and solutions.
Within Digital R&D, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users of Veeva products within Digital R&D. This includes the operation, implementation, and integration of Veeva platform solutions that address R&D business processes effectively. Veeva solutions include Regulatory - RIM (Registrations, Submissions, and Publishing), Clinical (CTMS, eTMF, Study Start Up, and Site Connect), and Quality (QMS and Quality Docs).
Your role as Veeva Release Manager involves working with a team of release managers/operations associates to plan, schedule, and manage software releases for Veeva platform solutions.
To excel in this role, you should have a combination of strong technical background, people management skills, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams.
ROLE RESPONSIBILITIES

• Coordinate and oversee the planning, execution, and delivery of software releases, ensuring the smooth deployment of products and services to R&D stakeholders.
• Collaborate with software development, quality assurance, and operations teams to plan, schedule, and manage software releases
• Define and maintain release processes and methodologies, ensuring continuous improvement and best practices
• Coordinate release activities, including version control, feature branching, code merges, and deployment
• Communicate release plans, progress, and status to stakeholders, including technical and non-technical audiences
• Manage and mitigate risks related to the release process, including identifying potential bottlenecks and implementing strategies to address them
• Ensure that all necessary documentation, release notes, and communication materials are prepared and delivered alongside each release
• Monitor and measure the success of releases, gathering feedback and data to drive process improvements
• Oversee post-release activities, such as issue tracking, bug fixes, and customer support
• Stay up-to-date with industry trends and advancements to recommend and implement innovative release management practices

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Information technology, or related field.
• 5+ years experience as a Release Manager or similar role, with a track record of successful software releases for a SaaS product
• Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall
• Proficiency with version control systems, continuous integration/continuous deployment (CI/CD) tools, and release automation (e.g., Git, Kibana, Jenkins)
• Excellent project management skills, including the ability to prioritize tasks, manage deadlines, and adapt to changing requirements
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical teams
• Analytical mindset with the ability to identify areas for process improvement and optimization
• Experience with release management tools and platforms is a plus
• Experience working cross functionally with geographically dispersed teams

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech