ROLE SUMMARY
The D igital Quality ( DQ) Solution Center delivers advanced solutions that revolutionize Quality, Safety and Environmental Operations within Pfizer Global Supply (PGS). The mission of the DQ Solution Center is to empower and optimize the performance of Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) organizations through the automation and implementation of innovative technologies, with a focus on continuous improvement and excellence. Our team philosophy is "Do good work" and as per Pfizer's Purpose Blueprint, "Win the Digital Race in Pharma."
The Manager, QA Solution Owner is responsible for leading an agile development team to define and prioritize features along with developing user stories for the eQMS Solution.
They will develop the technical strategy & roadmap for moving the solution towards this vision. The colleague must have a strong CI and Innovative mindset and be comfortable taking appropriate risks to achieve desired results and drive the adoption of new technologies and processes for the solution. The colleague should bring a high level of business knowledge in relation to the QA area and its processes.
ROLE RESPONSIBILITIES
The Manager, QA Solution Owner responsibilities include but are not limited to:
- Lead solution ownership for a new or existing eQMS module
- Maintain & prioritize the team user story, enabler & defect backlog
- Collaborate with the QA Technical leads to assess technology capabilities and architecture requirements
- Collaborate and set expectations with business, scrum master and development team
- Collaborate with Deployment lead on pre-deployment & business alignment activities for the eQMS Solution
- Collaborate with Analytics and Reporting team to align delivery of key initiatives
- Manage solution / project deliverables and timelines, including budget
- Manage internal & external resources to ensure Pfizer commitments are met
- Ensure projects are completed on schedule and within budget
- Define Vision and Roadmaps for solution needs in collaboration with the Solution Engineering & Integration Lead
- Demonstrate and promote agile ways of working
- Conduct all activities and make decisions that are in accordance with Company policies & SOPs, Pfizer Values, FDA & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate and where applicable etc.
BASIC QUALIFICATIONS
- Bachelor's BS in Information Technology, Engineering or related discipline.
- 5+ years of project management experience
- Experience with Agile, (SAFe preferred)
- Experience within Pharmaceutical QA Operations
- Strong written and communication skills with the ability to effectively communicate to colleagues at all levels including executive levels
- Ability to train colleagues on innovative technologies and experiences
- Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through value realization
- A thorough understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.
- Strong experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access)
PREFERRED QUALIFICATIONS
- Knowledge of the Veeva Platform
- Knowledge of financial management and procurement activities
- Knowledge of agile tools (i.e. Jira, Jira Align)
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to travel up to 20%. Ability to meet with colleagues virtually across different regions and time zones
Work Location Assignment: Hybrid
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Information & Business Tech
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