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Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
The M365 Technical Lead is responsible for providing technical guidance, establishing design authority, and making key decisions for a complex Microsoft 365 migration between tenants. This role supervises vendor-led activities, including the approval of runbooks and cutover plans, the establishment of success and rollback criteria, and ensuring quality and compliance. Additionally, the Lead offers internal technical leadership as needed. Serving as the primary internal point of contact, the Lead coordinates governance, risk management, and stakeholder engagement to ensure secure and safe migrations across OneDrive, OneNote, SharePoint Online, Microsoft Teams, Exchange, Power Platform (Power Apps/Automate), and Power BI, all while minimizing disruptions to business operations.
Here’s what the role looks like:
- Act as M365 design authority for the migration: approve architecture patterns, runbooks, acceptance and rollback criteria; arbitrate technical choices across workloads and regions.
- Decision making & assurance: chair daily migration stand ups and go/no go forums; own defect triage, evidence based acceptance and hyper care exit.
- Security, identity & compliance alignment: ensure adherence to Entra ID, information protection, DLP/retention and audit obligations; own exceptions and remediations.
- Operational readiness & handover: ensure documentation, known issues and support playbooks are complete; confirm BAU support model/SLAs prior to exit.
- Stakeholder leadership: brief steering/design forums and BU leads; set clear user impact narratives and mitigation in comms and training.
Essential
- Enterprise scale leadership across OneDrive, OneNote, SharePoint, Exchange, Teams, Power Apps/Automate and Power BI, with authoritative understanding of migration boundaries and remediation patterns.
- Vendor management with authority: proven track record holding suppliers to milestones, quality gates and acceptance under a formal RACI/SoW.
- Automation & telemetry: advanced PowerShell/Graph skills for assessment/validation; ability to define dashboards/status reporting that reflect business risk and readiness.
- Change leadership: leads pilots, hyper care and user readiness at scale with measurable outcomes; excellent communication for executive and end user audiences.
Preferred
- Power Platform/BI governance: environment strategy (DEV/UAT/PROD), DLP design, Dataverse/connector re binding; workspace and gateway strategies.
- Voice/meeting rooms exposure during tenant transitions and dependencies management.
- M&A / integration programmes with phased BU rollouts and complex dependency chains.
- Relevant Microsoft certifications.
At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.
We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…..
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.
If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
