Learning & Development Administrator

We’re on the lookout for a sparky, enthusiastic and warm Learning & Development Administrator to join our People Team at Car Benefit Solutions – the UK’s leading provider of Employee Car Ownership Schemes. If you’re passionate about people, love getting stuck into the detail, and want to help shape our people's growth and development, this could be your perfect next step. 

In this exciting and varied role, you’ll be the heartbeat of our L&D Team – the go-to person for all things learning, from Induction to career development. You’ll make sure our processes are smooth, our Learning platforms and content is valuable, and you’ll help our people feel supported and inspired at every stage of their journey with us! 

Most importantly, you’ll be a champion for continuous improvement and a learning culture, proudly flying the flag for L&D across the business. Think of yourself as our Chief Culture Champion – someone who brings energy, ideas, and a genuine passion for helping others grow. And don’t worry, we’ve got your back: you’ll be part of a friendly, people-focused team that values your voice and is committed to your development. 

This is a fantastic launchpad into a career in L&D, offering you the ability to positively impact our people from day one. You’ll be joining a company that’s proud to be recognised as a 3-star Outstanding Best Company to Work For and a Gold Investors in People employer – a place where we genuinely strive to make this the best place you ever choose to work. 

If this sounds like your kind of role, we’d love to hear from you. Come and grow with us – we can’t wait to welcome you to the team. 

About Us
At Car Benefit Solutions, we specialise in providing Employee Car Ownership Schemes and other customised car schemes, such as salary sacrifice. With support from leading motor manufacturers and managed by our dedicated team at CBS, our schemes are thoughtfully designed to bring benefits to both employers and employees.

The salary banding for this role is £27,000 - £30,500 per annum. The working hours are 35 hours per week, from Monday to Friday, on a hybrid working pattern with the option to work 2 days from home following successful probation. As we have a comprehensive induction plan, the expectation of office attendance in the first few months will be greater.

• Set up, coordinate and support our Induction programmes for all new starters to ensure they have the best start with CBS 

• Champion and encourage a social learning culture through face to face interactions and internal platforms (Viva Engage & our Intranet) 

• Provide administrative support in the organisation of in-house training and ensuring the smooth running of courses on the day, including tracking training attendance using our Online Learning Management System (LMS) and maintaining other trackers where necessary in Excel. 

• Assist with the administration and maintenance of the company’s LMS, including the processing of new starters, leavers, and movers. 

• Ensure completion of Mandatory Training across the business by monitoring within the LMS and managing chaser communications 

• Provide Induction training to new starters where required as support to L&D Manager (upskilling provided to support this) 

• Take responsibility for queries, questions or requests via the online phone application, email, Microsoft Teams, SharePoint, and Yammer, escalating these as appropriate. 

• Maintain records for various types of information including budget spend, hours of training delivered, course evaluation, documents, and emails. 

• Support the monthly L&D reporting and dashboard publication as required. 

• Set up Apprenticeships via DAS and other associated administration and support procurement activities for providers. 

Skills, Knowledge & Attributes

Essential

• An inclusive mindset with a passion to support our people every day

• A positive ‘can-do’ attitude and an enthusiasm to work as part of a committed caring team

• Great verbal and written communication skills and ability to communicate effectively and respectfully with everyone

• A willingness to learn and develop your own skillset and competency

• A good knowledge and demonstratable ability to be proficient in Microsoft Teams, SharePoint, Viva Engage, Word, PowerPoint and Excel, also have the willingness to learn the use of our in-house databases/systems

• The ability to work well under pressure and prioritise your workload whilst remaining calm and professional. 

Desirable

• Previous experience in an admin/support role