Lead Technical Support Engineer - Power Systems

Job Description SummaryGE Vernova's Power Conversion & Storage business provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime, and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives, and control technologies.

Job Description

We’re seeking a Power Systems Technical Support Engineer to join our world-class team. You'll provide technical support at MW-scale for Industrial and Marine Power Systems.  You will engage with customers and the local engineering teams to provide technical support for current and legacy platforms.

Core Responsibilities

• Use your experience in Power Systems design and practical hands-on experience through supporting Power Systems commissioning activities.
• Take ownership of technical issues and drive through to conclusion.
• Have customer facing experience, be a good communicator and well organised.
• Be able to handle multiple ongoing activities in parallel.
• Support lessons learned and feed back into design standards.
• Ensure recommendations, solutions and advice are technically compliant, and safe.

ADDITIONAL RESPONSIBILITIES

• Provide timely solutions to customers.
• Engage with wider engineering teams where necessary, to develop your technical knowledge and experience.
• Provide Power Systems application support & technical guidance to customers and to our commercial and site teams.

Qualifications/Requirements

• Minimum of a bachelor’s or master’s degree in a relevant subject, or relevant industrial experience.
• Working towards or hold IEng or CEng qualification.
• Willing to travel within UK and overseas for short-term working.

Desired Characteristics

• Holistic knowledge of Power Systems (HV & LV), including alternators, grounding systems, switchboards, protection relays, AVRs, transformers, power electronic converters, etc.
• Excellent communication, documentation, and organizational skills.
• Able to establish good relationships with customers and colleagues.
• Full UK driving licence is desirable but not essential for site and customer visits.

You can expect from us:

• Challenging and exciting projects.

• A work environment where we understand that not everyone has the same expectations about their jobs, careers, and work-life balance, and we are happy to discuss flexibility requirements.

• Attractive compensation.

• Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance, and Life Assurance.

• 26 days vacation + bank holidays.

• Career progression opportunities along multiple paths within a large and varied organization.

This role involves work for customers who manage critical infrastructure; based on customer requirements it will be necessary to carry out background checks and suitability assessments (UK BPSS clearance OR UK SC clearance) as part of the hiring process. Read more on national security vetting levels here.

Additional Information