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Position Summary
The Lead Director, HR Business Partner, serves as the primary strategic HR advisor to both Pharmacy and Consumer Wellness (PCW) and Healthcare Delivery (HCD) Chief Financial Officers (CFO) and their respective Finance Leadership Teams, playing a critical role in shaping the organization, leadership, and workforce capabilities of the PCW and HCD Finance functions.
This role partners closely with both PCW, HCD Finance and HR leadership to shape, translate, and evolve people and workforce priorities for PCW/HCD Finance, aligning overall Finance people direction with the unique needs of the segment.
This role is accountable for advancing and delivering Finance people priorities by attracting, developing, and retaining top talent; optimizing organization design and operating models; enabling leadership and succession readiness; and driving effective change adoption.
Major Responsibilities
Serve as a trusted strategic advisor to PCW and HCD Finance executive leaders, enabling informed decisions on talent, workforce effectiveness, and organizational design in support of evolving business and financial priorities.
Build strong talent pipelines and succession readiness for critical Finance roles through effective selection, onboarding, development, internal mobility, and rigorous performance management, compensation, and recognition practices.
Partner with PCW and HCD Finance leaders to design and evolve efficient and effective organization structures and operating models, translating business strategy into workforce plans that balance capability, capacity, productivity, and cost.
Leverage workforce, organization, and talent insights to identify risks, inform strategy, and drive measurable improvements in engagement, retention, and performance within the PCW and HCD segments.
Own the quality, rigor, and consistency of annual people processes across PCW and HCD Finance, including performance management, calibration, talent reviews, compensation planning, and promotion decisions.
Partner across HR Centers of Excellence to integrate enterprise programs and solutions in support of PCW and HCD Finance priorities, ensuring alignment with enterprise standards while meeting segment needs.
Partner across the Finance HR team to ensure alignment and consistency of talent practices across segments.
Champion adoption of AI-enabled tools, digital capabilities, and Finance optimization efforts, supporting leaders and colleagues through change and fostering an adaptable, change-capable organization.
Role Success
The Lead Director, HR Business Partner is successful when:
PCW and HCD Finance leadership teams have a clear, aligned view of the future‑state organization and a credible plan to put the right talent in the right roles over time to meet business and financial objectives.
Critical PCW and HCD Finance roles have identified credible successors with meaningful development plans.
Finance leaders receive people recommendations based on a strong understanding of all areas of Human Resources, appropriately leveraging CoE colleagues.
Engagement and retention of key talent are stable or improving.
PCW and HCD Finance leadership teams views HR as a strategic enabler, not a compliance function.
PCW and HCD Finance leaders (minimally VP+) understand how to navigate HR processes and when to engage their HR Business Partner.
People decisions and processes are clear and executed with quality, rigor, and consistency across the Finance organization.
Required Qualifications
Min. 10 years of relevant work experience
Min. 2 years of HR Business Partner experience at the senior level.
Preferred Qualifications
Demonstrated ability to influence and advise at the SVP/C-suite +1 level.
Ability to clearly translate talent strategies into how they generate business value.
Demonstrated success shaping and executing workforce, organization design, and talent strategies within complex, matrixed organizations.
Strong business acumen, with the ability to translate financial and operational priorities into effective people, organization, and workforce solutions.
Experience leading or supporting significant organizational changes, including restructuring, operating model shifts, or transformation initiatives.
Demonstrated ability to use workforce and talent insights to assess risk, inform decisions, and drive measurable improvements in engagement, retention, and performance.
Experience integrating enterprise HR programs and Centers of Excellence solutions into business-specific strategies.
Demonstrated personal commitment to understanding and applying AI and emerging technologies, including investing time in ongoing learning to thoughtful day-to-day integration.
Education
Bachelors degree or HS Diploma/GED accompanied by equivalent experience
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
