Lead Customer Success Engineer who provides technical leadership for customer onboarding, escalations, solution architecture, and cross-functional collaboration to ensure product adoption and success.
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Manage a 18-account territory (7–10 existing, 5–8 prospects) using a land-and-expand strategy to acquire new logos and grow enterprise usage. Build relationships with VP/C-level stakeholders, collaborate with sales engineering and partners, run demos and in-market events, and ensure successful implementations while achieving revenue targets and upsell/cross-sell objectives.
Top Skills:
AWSDynatraceDynatrace IntelligenceGCPMeddpicAzureObservability
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