IT Systems Administrator

Responsibilities:

• Platform Administration: Manage the advanced configuration and optimisation of Jira projects, workflows, and Confluence environments to ensure efficient team collaboration.
• Access Control: Administer user permissions and authentication for core systems, including OKTA and Google Workspace, while maintaining strict security controls.
• Asset Management: Oversee the administration of hardware and software assets using MDM and Identity Management tools like Jamf Pro.
• Systems Support: Provide end-to-end maintenance for approximately 80 different IT systems and act as the primary point of contact for technical issue resolution.
• Compliance & Security: Support the implementation of ISO27001 and SOC2 frameworks by aligning operational practices with documented security policies.
• Audit Readiness: Collaborate with security teams to provide evidence for audits and maintain comprehensive documentation for configurations and onboarding.
• Cross-Functional Alignment: Partner with HR, DevOps, and Security departments to streamline processes and adapt IT functions to evolving organisational needs.

Requirements:

• Deep knowledge of JIRA administration, including advanced workflow configuration, custom fields, permission schemes, and automation.
• Experience administering identity and access management platforms (e.g., OKTA) and collaboration suites (Google Workspace).
• Familiarity with Confluence and other Atlassian tools.
• Understanding of basic security, data protection, and compliance principles, especially related to ISO27001 and SOC2.
• Detail-oriented, organized, and proactive approach to problem-solving.
• Proven ability to communicate effectively within a remote, cross-functional team environment.

Skills

• Atlassian Expertise: Advanced proficiency in Jira and Confluence administration, including complex workflow design and project tailoring.
• Identity & Access Management (IAM): Skilled in managing OKTA, Google Workspace, and MDM solutions such as Jamf Pro.
• Compliance Frameworks: Practical knowledge of ISO27001 and SOC2 standards and the ability to enforce associated security controls.
• Technical Troubleshooting: Strong ability to diagnose and resolve issues across a diverse range of cloud-based and local IT systems.
• Process Optimisation: A continuous improvement mindset focused on streamlining workflows and enforcing best practices within a growing IT function.
• Technical Writing: Capable of developing thorough documentation, user guides, and audit-ready reports.
• Stakeholder Collaboration: Excellent interpersonal skills for working effectively with diverse teams like HR and DevOps to meet shared objectives.

Nice to have's

• Exposure to DevOps principles and CI/CD pipelines is beneficial.
• Previous involvement in compliance-related projects or audits (ISO27001, SOC2) is a plus.
• Startup or fast-paced technology company experience is an advantage

Why you'll love working with us:

• Join a young, creative team in a fast-paced and supportive environment
• We’re open to new ideas — if you’ve got a vision, pitch it and make it happen
• Enjoy competitive pay that matches your skills and experience
• Be part of a company that’s shaping the future of DeFi
• Take time when you need it — we offer unlimited vacation days
• Get fully compensated for your work gear — we’ll set you up for success