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We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
The Portfolio Value Engineering (VE) team works at the intersection of technology, business, and customer success. We support a broad range of customers in a scalable and strategic way—helping them unlock value from Celonis through touchpoints, online formats, and community initiatives.
As an intern, you’ll join the team to gain hands-on experience in a dynamic, customer-facing environment while developing core consulting, data, and communication skills.
The Role:
In this role, you’ll support the Portfolio VE team’s efforts to drive scalable customer success and engagement across our growing customer base. From helping run online sessions and community events to assisting with customer health monitoring and value tracking, you’ll learn how to bring technical, business, and communication skills together to create real impact. You will have the opportunity to engage directly with our customer-facing teams and learn how we drive value realization and customer success at scale.
What you’ll do:
- Support the preparation, coordination, and delivery of scalable customer-facing formats such as webinars, office hours, and online community events.
- Assist with monitoring customer success metrics, tracking customer health signals, and gathering insights for Portfolio governance.
- Contribute to the creation of enablement materials, value realization stories, and customer engagement content.
- Support internal project management activities to improve operational excellence within the Portfolio team.
- Learn to communicate product innovations, Celonis’ Value Methodology, and business transformation concepts in a simple and impactful way.
- Help identify opportunities for improving the customer experience through feedback analysis and structured touchpoints.
The qualifications you need:
- Currently enrolled in a university degree in Industrial Engineering, Business Informatics, Data Analytics, or a comparable field.
- Strong communication and organizational skills; confident interacting with customers and internal teams.
- Analytical mindset and interest in process optimization, digital transformation, and data-driven decision making.
- Basic understanding or curiosity for tools like Excel, SQL, BI tools (e.g., Tableau, Power BI), or CRM systems is a plus.
- Motivated, proactive, and open to learning in a fast-paced, customer-centric environment.
- Passion for customer success, business impact, and continuous learning
- Full fluency in English and Spanish; French is a strong plus.
What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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