What will you do
We are hiring an Installed Base Program Leader - EMEA to identify, develop and implement projects that improve tracking, visibility, management, and monetization of our manufactured products installed at customer sites across all of our primary lines of business, including HVAC, Building Automation, Fire Detection and Suppression and Security. This role will optimize business processes and technology for asset tracking, data visualization, and commercialization, ensuring alignment with our global standards that deliver measurable operational and commercial results in an assigned global region.
How will you do it
Asset Visibility Transformation: Drive the regional implementation of our global asset tracking framework, ensuring comprehensive visibility into the location, condition, and performance of all installed base assets.
End-to-End Process Ownership: Redesign and deploy regional cross-functional processes related to asset management and data collection, ensuring alignment with global standards and objectives. Conduct thorough assessments of current workflows and tools in assigned region and prioritize high-impact opportunities for improvement or tool enhancement. Oversee cross-functional project teams to execute these projects on schedule and within budget, adjusting tactics as necessary to address challenges that arise. Lead the implementation of improvements in all locations in the region.
Global Policy Liaison: Serve as a liaison & global policy expert among regional leadership teams, corporate departments (e.g. Operations, Finance, HR, IT), and senior leadership to ensure that improvements are feasible, adopted, and sustained region wide. Coordinate with compliance or quality teams to ensure that any new processes meet relevant regulatory or company standards. Gather feedback from regional users and escalate improvement opportunities to program leaders.
Data Governance & Integration: Track and enforce compliance with global data governance standards to aggregate and integrate disparate data sources.
Performance & Value Metrics: Monitor regional KPIs to measure program success, including asset tracking, utilization, data accuracy, reporting outcomes to regional and global leadership.
What we are looking for
Required
Proven experience in program management, business process improvement, or project management is expected, preferably in a cross-functional environment
Strong stakeholder management skills with the ability to influence and collaborate across various levels and functions.
Demonstrated ability to lead and manage complex projects.
Fluent in English (written and spoken)
Excellent analytical, organizational, and communication skills.
Preferred
Certification in process improvement or project management is highly valued (Six Sigma Green Belt/Black Belt or Project Management Professional)
Comfortable working in a fast-paced, dynamic environment
Direct experience in sales, installation or service in commercial building infrastructure (HVAC, elevator, energy) with management of customer’s installed assets
Fluency in any other European language
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