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Job Title: Inside Sales Intern – Fire Detection
Location: Manchester - UK
Reporting to: Sales Director – Northern Europe
About the Role
As an Inside Sales Intern in our Fire Detection team, you will support the quotation process, customer communication, and order management. You will be a key part of our inside sales operations, working closely with the sales team to deliver fast, accurate, and professional service to our customers.
Key Responsibilities
- Support preparation of customer quotations and proposals using SAP and internal tools
- Handle incoming quote requests from customers and distribute to relevant sales personnel
- Update CRM/Salesforce with quotation status, customer feedback, and opportunity progress
- Assist in follow-up communication with customers regarding quotes and open opportunities
- Coordinate with Sales, Technical, and Customer Service teams to ensure accurate and timely responses
- Maintain pricing databases and documentation for Fire Detection products
- Assist with report generation and performance tracking
What We’re Looking For
- Strong communication and organizational skills
- Willingness to learn product knowledge (Fire Detection systems)
- Ability to manage multiple tasks and prioritize effectively
- Comfortable using Excel, Outlook, and business systems (training on SAP/Salesforce will be provided)
- A positive, proactive, and team-oriented attitude
- Fluent in English (written and verbal); additional languages are a plus, like Danish, Swedish, Czech, Dutch
What We Offer
- A dynamic internship in a global company and industry-leading team
- Direct mentorship from experienced professionals in the Fire Detection market
- Hands-on experience with SAP, Salesforce, and real-world sales processes
- A chance to work on meaningful projects with measurable impact
- A flexible and inclusive working environment
What you need to know about the Manchester Tech Scene
Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
