The role
The ideal candidate will play a crucial role in supporting ANS infrastructure, ensuring the availability of critical components that underpin ANS Platforms. Key responsibilities include collaborating with the wider infrastructure team to maintain an up-to-date environment through patching schedules and firmware upgrades. Additionally, the candidate will liaise with vendors across the technology stack to guarantee interoperability and ongoing support.
This role requires acting as an escalation point within the cloud infrastructure team, bringing expertise in VMware vSphere, VMware NSX, Veeam, Nimble/3PAR/StoreOnce storage arrays, and UCS Cloud computing architecture. The successful candidate will also work closely with Senior Infrastructure Engineers and Architects to drive the implementation of the product roadmap and contribute to the continual improvement program.
What will I be doing?
- Provide 3rd line support to the eCloud platform working as an escalation point for the support team.
- Perform platform auditing and review tasks
- Monitor systems and identify performance issues proactively.
- Working with other technical teams to provide industry leading support to our customers
- Define process and create detailed documentation
- Assisting with capacity management and platform growth
- Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
- Ensure our infrastructure is up to date by performing patching and firmware upgrades
- Working with vendors to raise escalations and troubleshoot issues.
- Produce and maintain high quality technical documentation.
- Limited volumes of out-of-hours work assisting with projects on core systems outside of core business hour
- Assist senior engineers with project implementation
- Deliver working within ANS change control, CAB and incident management
What will I bring to the role?
- Previous experience as an infrastructure engineer working in an enterprise or multi-tenant environment
- Experience with VMware 6.7 and 7.0
- Experience With SAN Storage Technologies (3par, Nimble, Netapp, Dell Compellent) Beneficial
- Understanding of fundamental computer architecture, networking, virtualisation, storage and operating system concepts
- Strong Troubleshooting and Diagnostic skills
- Operational Experience with NSX 3.0+ Desirable
- Ability to produce good quality documentation
- Scripting abilities in Powershell and PowerCLI
- Can do attitude
- Willingness to do on call
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits
- As standard: 25 days’ holiday, plus you can buy up to 5 more days
- A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!
- Private health insurance
- Pension contribution match and 4 x life assurance
- Flexible working and work from anywhere for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events – get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
Top Skills
ANS Group Manchester, England Office
1 Archway,, Birley Fields, Manchester, United Kingdom, M15 5QJ
