Job Description
We have an opportunity for an Immigration Paralegal to join our UK Inbound team in London. This is a full time, permanent position.
About us:
Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.
Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.
About the team:
Our UK Inbound team is a diverse team with experienced Senior Associates, Associates, Senior Paralegals and Paralegals. Using their entrepreneurial spirit the team is constantly thinking of new ways to provide industry-leading immigration support.
About the role:
As an Immigration Paralegal you will assist in the day-to-day handling of immigration applications and work with senior team members to complete ad hoc project work. The role specifically covers Poland immigration processes for one of the firm’s most prestigious clients. You may also be required to work on projects across various jurisdictions.
Key responsibilities will include:
- Management of day-to-day casework – from initiation to completion and renewal of permits.
- Acting as main point of contact for your cases, providing timely updates, reviewing applications/documents required for the immigration process and ensuring systems are updated in real time
- Liaising closely with Fragomen’s Polish co-counsel
- Working with Shared Services to complete admin related tasks as identified
- Preparing written advice for clients and other stakeholders
- Host consultation calls with applicants and other stakeholders
- Exercising good judgement in identifying and escalating matters to line manager’s attention
- Taking ownership of and participating in ad-hoc project work
- Ensuring data is up-to-date and correct on system
- Attending office minimum 2 days per week in line with team office days
- Providing general administrative support as required, including:
- Managing the case billing cycle
- Ensuring timely completion of case management updates
- Document review and management
- Ad hoc admin reporting and admin tasks as and when required
About you:
Ideally you will have previous experience in a client-facing, professional role. Previous immigration experience is not essential as full training will be provided.
Also required:
- Display professionalism, quality service and a “can do” attitude to internal members/departments of the Firm as well as external clients and vendors
- Consistently manage a high case load as per business need
- Demonstrate attention to detail and achieve high level of productivity
- Multitask in a fast-paced environment with competing demands
- Meet assigned deadlines and communicate progress to supervisors
- Demonstrate flexibility and initiative
- Contribute to positive work environment
- Develop strong working relationships with team members
- Possess excellent written and verbal communication skills
- Has good organisation skills with ability to plan, prioritise, meet deadlines and manage multiple small-scale projects
Fragomen in London:
Our London office has over 340 people working collaboratively and creating a dynamic, positive environment. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events.
The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.
Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (“RBP”) prioritises Fragomen’s social responsibility through one cross-cutting theme and five focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR including Pro Bono, Social and Sustainability. The RBP initiatives offer great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities.
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
