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Amentum

Human Factors Operations Manager

Posted Yesterday
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In-Office
Exeter, Devon, England
Senior level
In-Office
Exeter, Devon, England
Senior level
The Human Factors Operations Manager leads the delivery and growth of Human Factors services, managing teams and ensuring successful client outcomes while promoting safety and continuous improvement.
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At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive.

Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all.

We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.  We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities.

Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About the Opportunity

The Human Factors Operations Manager is a key leadership role within Amentum’s Technology Division, accountable for the delivery, performance, and growth of Human Factors capability across a portfolio of programmes and clients. 

The role combines operational leadership, people management, and business growth, ensuring the effective integration of Human Factors into complex, safety-critical environments. The postholder will work collaboratively across Amentum to deliver high-quality outcomes for clients, while developing capability and supporting the long-term growth of the business. 

This is a flexible role location, with travel as required to support client delivery and business needs. 

Key Responsibilities

  • Lead the safe, secure, and high-quality delivery of Human Factors services across multiple projects and programmes  

  • Lead, develop and motivate teams; fostering a high-performance, supportive culture aligned with Amentum values  

  • Act as a key interface with clients, maintaining strong, trusted relationships and ensuring successful delivery of outcomes  

  • Work collaboratively across Amentum Divisions to align capability, resources, and delivery strategies  

  • Drive the growth of Human Factors capability through business development, client engagement (internal and external), and opportunity conversion  

  • Contribute to strategic planning and implementation of growth initiatives within the Human Factors capability area  

  • Ensure effective resource management, including utilisation, capability development, and succession planning  

  • Oversee project performance, ensuring delivery to agreed scope, schedule, cost, and quality requirements, identifying and mitigating risk where required 

  • Promote a strong safety culture, ensuring compliance with all relevant standards, policies, and regulatory requirements  

  • Champion and facilitate continuous improvement, innovation, and knowledge sharing across the capability  

Here's What You'll Need

  • Degree in Human Factors, Ergonomics, Psychology, Engineering, or a related discipline (or equivalent experience)  

  • Professional accreditation or chartership desirable 

  • Proven leadership capability, with experience managing teams and delivering through others  

  • Strong commercial awareness, with experience supporting business development and growth activities  

  • Experience of working in a consultancy, engineering, or advisory environment  

  • Ability to build and maintain effective relationships with internal and external stakeholders  

  • Strong communication and influencing skills, with the ability to operate at senior levels  

  • Ability to balance strategic objectives with operational delivery requirements  

  • Experience within the nuclear market 

Desirable 

  • Demonstrable experience in delivering Human Factors within safety-critical or regulated environments (e.g. nuclear, defence, infrastructure, energy)  

  • Chartered status or working towards professional accreditation in Human Factors/Ergonomics (e.g. CIEHF or equivalent) or experience in working closely with Human Factors Specialists 

  • Track record of developing people and building teams 

  • Experience working across multiple clients or programmes 

  • Experience in developing high performing teams 

  • Experience in leading hybrid/remote teams working over multiple locations 

Our Culture

Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration.

We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work.

When we embrace different perspectives and work together, we become more innovative, more agile, and more successful.

We partner with VERCIDA, for greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.

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