Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.
As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.
To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact
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Why join our team?
pladis is home to iconic brands Godiva, McVitie’s and Ulker. These brands make sweet treats and savoury treats that consumers everywhere recognise and enjoy! As we start on our new pathway, we will continue making the biscuits and confectionery people know and expect from these brands, and we will expand their portfolios too. Together we will build new and exciting products at pladis – new flavours, new concepts and new ways to share happiness
Our strength is not only in our products, it is also in our people and our values Each business that has united to form pladis are loved for their heritage and values. We will retain the honesty, integrity and trust instilled in our brands by our ground-breaking founders as we embark on the next chapter of our success.
What will this role achieve?
We have a new opportunity for a HR Administrator to join our HR Service Centre in Liverpool. The HR Service Centre is the central hub of all HR administration across pladis in the UK & Ireland where high volume HR transactional activities are performed within a service delivery framework.
These activities span the employee life cycle from onboarding to leaving pladis and include changes to terms and conditions, benefits, general HR administration and project support. The HR Administrator provides a professional service to colleagues taking ownership and responsibility for managing employee related changes in line with published Service Levels. Engagement and communication with key partners are a crucial part of the role.
What will be your key results?
- Provide excellent customer service and maintain ongoing communication with all partners e.g. employees, Line Managers and the wider HR community
- Identify customer needs, investigate and provide effective solutions to their queries and deliver an excellent customer experience
- Have a proactive approach, working with HR colleagues and partners to ensure timely and professional delivery
- Complete accurate transactions covering all activities within their area of specialism
- Use the case management and HR system to record and maintain accurate records about activities and tasks undertaken
- Contribute to the continuous improvement of HRSC processes and procedures and take ownership of implementation
- Coach and support colleagues to improve their performance
- Operate within HRSC quality standards and controls
- Support other teams in the HRSC during times of high volume
- Exercise discretion when dealing with information
What do you need for this role?
Crucial
- Proven experience of HR administration ideally in an HR Service Centre or similar environment
- Minimum 5 GCSEs grade C and above or equivalent
- Good knowledge of HR policy and processes
- Proven user of SAP HR / Workday or other HR databases
- Expert user of Microsoft Office
- Excellent customer service skills
- Manage a varied workload and changing priorities without compromising quality
- Strong communication skills – verbal and written
- Solid attention to detail
- Focus on continuous improvement - ability to identify, share and raise suggestions
- Good decision making and problem-solving skills
Preferred
- Understanding of legislative changes that affect HR
- Working towards CIPD accreditation
Our winning traits and behaviours
- Purpose-Led - Energised by our promise to deliver happiness to the world with every bite
- Agile - Ever evolving, never satisfied and never standing still
- Collaborative - Willing to work with others for mutual success
- Resilient - Quick to adapt to change, fast learner and persistent in the face of setbacks
- Positive - Self-motivated, optimistic, adventurous, and inspiring
Diversity and inclusion is central to everything we do and is reflected across our business. pladis brings together brands and people from around the globe – and this diversity is our great strength.
We’re an equal opportunities employer and believe in fostering an inclusive environment where we celebrate diversity of thinking and respect everyone’s distinctive qualities and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
