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Hitachi Digital Services

Head of Marketing Communications

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Global Marketing & Sales | Head of Marketing Communications 

This is a unique and exciting opportunity for an experienced Head of Marketing Communications to join Hitachi's Global Marketing and Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group.

Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualise market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go-to-market as ‘One Hitachi’.

The role

Your mission is to connect the customer with our value and motivate one Hitachi teams, through compelling marketing communication programs designed to accelerate relationships and drive growth in key target markets and accounts.

By taking ownership of the global marketing strategy, you’ll shape how Hitachi business units connect with their customers, while building and leading your own high-performing data-driven team to drive the marketing operation at scale and ensure seamless collaboration with segment, account, and market intelligence functions.

There’s a direct link between your work and the company’s growth in key markets like infrastructure, mobility, and smart systems. You’ll also get the chance to contribute to sustainability solutions that make a real difference. On top of that, you’ll be recognized as a key driver of corporate change, with your work influencing internal and external communication across the entire Hitachi Group.

About GM&S

Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share. 

This transformation is led by GM&S, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.

What you'll be doing

  • Devise marketing and internal communication strategy to power successful Hitachi customer engagement.
  • Onboard high-performing team, maximizing Hitachi talent mobility.
  • Embed customer-first mindset starting with market insight and the customer voice.
  • Oversee program delivery in close collaboration with sales and GM&S leadership.
  • Establish clear function KPIs and provide regular, actionable reporting and insight.
  • Lead regular cadence of program review, adjustment and development.
  • Ensure adherence to industry standards and ethics.

What you’ll bring

  • 15+ years' experience in global business marketing/communication roles.
  • A proven track record in strategic communications, B2B growth marketing, corporate change management, stakeholder engagement, and internal communication disciplines.
  • Experience in building, motivating, and leading high performing global marketing teams.
  • The ability to influence and build relationships at the highest level.
  • Be a proactive driver of improvement, anticipating issues, setting priorities, and achieving results.
  • Programme Management expertise – demonstrable experience of successfully delivering global marketing programmes.
  • Cultural sensitivity and openness to work in an international business environment.
  • A strong commercial mindset.

About Hitachi

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives.

Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group identity and put it into practice worldwide.

With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S). In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers.

Our values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you. Contact Haydn Redfarn - Global Talent Acquisition Manager | GM&S at [email protected] to find out more. 

About us

We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.


Championing diversity, equity, and inclusion 

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.


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