At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
Frasers Group Financial Services is the next chapter of elevation for the Frasers Group. We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled.
Why join us?
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles:
Think without limits - Think fast, think fearlessly, and take the team with you
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet
Job DescriptionThe Head of Business Development is responsible for driving the company’s revenue growth by identifying new business opportunities, building tactical and strategic partnerships, and strengthening client relationships. This role involves shaping and executing the commercial strategy for partnerships for the frasersplus product, expanding market presence to deliver sustainable growth.
This key role is expected to be multi-skilled to operate at multiple levels internally and a diverse range of businesses externally.
Strategy and Planning
- Develop and implement a comprehensive business development strategy aligned with company goals
- Conduct market research to identify emerging trends, competitive dynamics, strategies for different verticals and opportunities for expansion
- Define and track KPIs to measure growth performance
- Establish a sales model to drive additional revenue from additional feature
- Conduct competitor analysis to understand market and competitor trajectories and opportunities
Lead Generation and Business Growth
Identify and secure new business opportunities across existing and new markets
Establish a strong pipeline of leads to convert into sales
Skilled in multiple forms of lead generation, from Face to Face, Virtual, Linked In, Running webinars and developing sales material
Build and maintain sales material and sales artefacts (incl web page)
Lead sales to contract and handover to implementation team
Expand strategic partnerships seeking additional opportunities
Team Development
Run sessions within FGFS to ensure senior stakeholders are aware of pipeline opportunities and risk
Ensure compliance and risk are bought into potential new partners in the pipeline
Prepare to establish and manage a small team to seek new opportunities – ensure no single points of failure
Ensure any partner challenges are addressed and processes to secure partners improve
Be aware of new development and features of the product and help develop monetisable partner solutions on the product
- 5+ years of business development or commercial leadership experience, with at least 3+ in a senior leadership role.
- Experience in scaling businesses, ideally in UK Retail Sector with Lending Financial Services businesses
- Awareness of relevant FCA UK regulation in respect of lending and promoting lending products
- Strong knowledge of BNPL or equivalent products and key features
- Ability to adapt tactics to gain leads and secure business
- Extensive contacts in the UK Retail Sector established already
- Self motivated and proactive – willing to travel across the UK as required to meet potential partners
- Excellent presentation skills and competent in MS Office applications
- Relevant degree in Business, Economics, Finance or Equivalent
As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references.
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
