Global Supplier Manager

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

We’re hiring for a Global Supplier Manager as part of dentsu in Manchester.

Purpose of the Role

This role is required as part of the operationalization of Project Alliance, Global Supplier Contract Manager will work with the respective leads in Technology, Finance and Procurement acting as a global point of escalation and liaison our IT Services Vendor.

This role is critical for our supplier contractual agreements, loss of operational compliance and governance, including supplier management, and financial performance reporting.

Key Responsibilities

• You’ll work with the respective leads in Technology, Finance and Procurement acting as a global point of escalation and liaison with our key Partners.

• You’ll have responsibility for oversight of the operational execution of the contract to ensure our Partners delivers service in line with their obligations and targets.

• You’ll be a key contributor to the direction of the vendor strategy, supporting dentsu’s business priorities. This includes defining contractual best-practice and governance frameworks. Participating in defining, planning, and documenting initiatives related to dentsu’s global wide future Technology strategy.

• You’ll have responsibility for oversight of the operational execution of the contract to ensure our Partners delivers service in line with their obligations and targets.

• Supplier Management: Maintain strong relationships with our main suppliers and vendors, ensuring they adhere to contract terms and performance standards.

• Operational Compliance: Ensure operational activities comply with contractual agreements and regulatory requirements. Establish and maintain Supplier governance. Approve, authorize, and oversee all contract-related policies and procedures.

• Stakeholder Coordination: Coordinate with legal, procurement, and other departments to ensure contractual obligations are met. Collaborate with global Finance directors across Americas, APAC & EMEA to manage financial aspects of supplier contracts. Guide Suppliers Account & Commercial Manager and Independent Survey Supplier in developing and delivering Dentsu Satisfaction Surveys.

Qualifications + Skills

• Experienced in working with IT Servies Vendor or Outsourcing Service Management

• Knowledge of ITIL/ITSM

• Solid experience in technology outsourcing across APAC/EMEA/Americas

• Experience in Supplier Management

• Proven experience and understanding of technology outsourcing principles

What we offer

• This is a permanent role.

• Part of the wider team is based in our Manchester office but operates under flexible working arrangements.  The successful candidate may be remote – however must be UK based and have the full right to work in the UK without any form of visa sponsorship requirements.

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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