Job Description
Job Description:
Our Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorganChase's businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better, faster, cheaper, and safer. We protect and support employees by providing a multitude of critical services across the firm's global operations.
As a Control Manager (Associate) in the Chief Administrative Office, you will be responsible for supporting the Global Real Estate (GRE) risk and control environment coverage, including issue identification, escalation, remediation, and validation; reporting, metrics, and root cause analysis; and partnering with Operational Risk, Compliance, and Audit. You will support the function with managing and reporting on the operational risk environment. The team partners with business and operations executives, control teams, risk/compliance, audit, technology, corporate sectors, and other lines of businesses in the identification and mitigation of operational risk.
Job Responsibilities:
- Continuously monitor and assess the operational risk and control environment.
- Administer end-to-end issue/action plans, focusing on identifying root causes and developing strategies to address recurring themes and trends.
- Collaborate with key stakeholders to evaluate the business risk and control environment, identifying significant gaps and weaknesses, and implementing solutions to mitigate control breaks.
- Design control-related activities in partnership with Business Executives, including measuring effectiveness, providing control implementation support, and performing control evaluations based on defined triggers.
- Follow up with accountable business and functional stakeholders within Global Real Estate to ensure control issues (regulatory, audit, compliance identified, and business/self-identified) are effectively resolved.
- Support the Control Manager, VP, in managing regional and global initiatives.
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.
Required qualifications, capabilities and skills:
- Bachelor's degree with 1+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance.
- Strong organizational and time management skills, with the ability to handle multiple priorities concurrently.
- Demonstrated ability to understand processes and associated risks to inform control design.
- Effective communication skills, both written and verbal, with the ability to engage with various levels of management.
- Analytical skills, with the ability to synthesize data and draw appropriate conclusions.
- Ability to build and maintain partnerships across business units.
- Interpersonal and relationship-building skills, with a collaborative approach.
- Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Preferred qualifications, capabilities and skills:
- Experience with process innovation, design, and digital technology initiatives.
- Project management experience, particularly in managing cross-functional initiatives.
- Ability to visualize and present complex messages to stakeholders and executives.
- Familiarity with control and risk management concepts, with the ability to design, create, and evaluate a Control & Operational Risk Evaluation in collaboration with business partners.
- Existing knowledge of regulations surrounding the Global Real Estate line of business Experience with data visualization tools such as Tableau or Alteryx.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
